KeepMoving - UK Traffic Information

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paddyb1991

PLEASE HELP ME

hi im a new member and I was asking about traffic ON 22 OF NOVEMBER 2011 5 PM on runcorn express way the a557 heading to runcorn and a car was in traffic in the lane heading to rucorn bridge then he pulled out and hit me he has said to my insurence that the was no traffic and they have ask me can I proove ther was because if I dont they will pay him out can you help me out please THANK YOU CAN YOU EMAIL ME PLEASE ON paddberry1991@hotmail.COM

Message refers to: A557 Northbound South of Runcorn Bridge

26 Dec 2011 20:58:55

paddyb1991

PLEASE HELP

hi im a new member and I was asking about traffic on runcorn ON 22 OF NOVEMBER 2011 5 PM express way the a557 heading to runcorn and a car was in traffic in the lane heading to rucorn bridge then he pulled out and hit me he has said to my insurence that the was no traffic and they have ask me can I proove ther was because if I dont they will pay him out can you help me out please THANK YOU

Message refers to:

26 Dec 2011 20:50:33

emmajane1972

AVOIDING JAMS

Could anyone advise. I live in Gamlingay and work in Hampstead (NW3). What should be 1hr15 min drive has taken me 2hrs and 30 to 45 mins. I have been leaving at 7am to arrive for 9am. Is there an advised time to leave in order to not only avoid quite heavy A1 traffic but the worst part which is the A41 massively heavy North London traffic.

New in my job and do not want to get into trouble.

Any guidance would be greatly appreciated.

Emma

Message refers to: A1 Southbound South of Biggleswade

17 Nov 2011 20:47:17

Saraband

Re: AVOIDING JAMS

Emmajane: when we first moved up to Sandy, I worked in Harrow and my husband in Borehamwood. We used to leave home around 6am and I would generally be at work, having dropped off my husband along the way, between 7 and 730. It makes for quite a long day, although we both worked flexi, so we could leave before the traffic got heavy going home, but I found that the stress-free drive to work more than made up for the length of the day. (The other alternative is to retire - as we both have - but I'm guessing you're prolly a bit young for that) ;)

Message refers to: A1 Southbound South of Biggleswade

22 Nov 2011 10:22:19

brisa

shame website

in this website the cams dont aut orefresh images, instead of coming here go straight to highways angency website, because there the cams are live and here only still images

Message refers to:

6 Oct 2011 20:00:25

brisa

cameras refresh interval

why in highways agency website the cams auto refresh every 10 seconds and here the cams dont auto refresh images
and take 5 min to refresh images
why the refresh time so large?
what can you do about that?

Message refers to: M25 Clockwise J14 Heathrow Terminal 4

6 Oct 2011 19:58:16

bmw2000csi

Keep Moving Program - comments

This has the potential to be a very useful site.

Suggested Improvements:
1. Showing a map of the route
2. Enabling a route to be altered by clicking on a map - see ViaMichelin - rather than junction listings, which are great if you know the route well.
3. Showing on a map the route (or a roadlisting) when right clicking the route name. I created a few alternative routes some time ago for the same journey but could only find the Keep Moving Program - comments and end postcodes from the route name.
4. When deleting a route, the return journey is also deleted.

Keep up the good work. It is really helpful to know the likely delays on a long journey - especially if one uses the M25 or M1!

Message refers to:

14 Sep 2011 0:03:49

mz2c7r

Car Share

Is anyone interested in Car Sharing between Swindon and Slough Mon - Fri ?

Message refers to: M4 Westbound J6 Slough

8 Aug 2011 15:49:11

parsl

Re: Car Share

try liftshare.co.uk

Message refers to: M4 Westbound J6 Slough

1 Nov 2011 17:23:02

hazza999

LARGE WOOD PILE ON FIRE

Smoke billowing across road

Message refers to: A130 Southbound Little Waltham Roundabout

28 May 2011 21:30:30

Gaff

Time of Screen Message

It would help if you were to show the time of the last update, the time delays could refer to yesterday..

Message refers to: A3 Northbound Tibbet's Corner: Putney Heath

16 May 2011 10:36:05

spider

Keep Moving better than the Highways Agency website..

Highways think the delays around the A303 Countess Roundabout at junction with the A345 are less than 10mins so don't show up on their map at all and don't show up on a default road search. Useless... I will be bookmarking Keep Moving and using this site in future.

Oh an extra bit of detail is that they are now running contra flow east and west of that roundabout (and contra flow around the roundabout even) with the other lane closed and being re-surfaced. Currently Westbound being resurfaced and the Eastbound being used.

They have also closed the access to and from the A345 at the Countess roundabout and diverson signs are in place.

Message refers to: A303 Westbound Stonehenge

12 Apr 2011 14:53:55

monitor2011

cox hill

roadworks at the top of cox hill on the rounabout

Message refers to: A137 Eastbound Manningtree Station

4 Mar 2011 20:19:46

Mrdiesel

Delays

there are temporary traffic lights south side of pool bridge (pool in wharfedale) traffic from Harrogate is backed up to The Hunters Inn

Message refers to: A658 Eastbound Pool Bridge

27 Feb 2011 13:20:04

hazza999

Fatal Accident

Just to warn you all there was a fatal accident at about 1am this morning on the A120 between dunmow and braintree, the vehicles have been cleared but there is still investigation work so the eastbound side of the carriageway is therefore still closed

Message refers to: A120 Westbound Great Dunmow

26 Feb 2011 8:33:39

marijhart

site doesn't work properly

only found this site recently and thought what a useful idea but unfortunately doesn't work properly, setting up routes is confusing (tells me I haven't set up a prime route whatever that is ), and alerts are not sending me a text message. Even this Discussion forum is confusing, a lot of people seem to be reporting traffic issues on it - so is this a forum to discuss issues and ideas for the site or is somewhere to report traffic issues - who knows ?
I do hate sites that treat their users as guinea pigs - why don't you get this site properly tested and working before you inflict on your users ?

Message refers to:

25 Feb 2011 18:40:04

lairdnladyr

Apparent explosion

Driving northbound for Peterborough - saw a large sudden explosion. Apparently it is an Ambulance - not confirmed.

Message refers to:

20 Feb 2011 23:39:05

gamingcarbon

Modded Xbox 360 controller

GamingModz.com specializes in Xbox 360 Custom Modded Controllers and Console Mod Accessories. We offer new custom modded controllers and mail-in mod services to service your needs.

http://gamingmodz.com/products/xbox-360-5-mode-rapid-fire-modded-wireless-controller/carbon-fiber-controllers.html

Message refers to:

21 Jan 2011 10:50:19

SBrooks

Road works A470

One lane closed in each direction north of Abercynon roundabout

Message refers to: A470 Northbound New Road: Abercynon

18 Jan 2011 8:50:45

Administrator

Route Alerts

Good news for all those experiencing problems with the route alerts system over the past few weeks.
We have now resolved the issues which were preventing users from setting up new routes, so that functionality should now have been restored.
There are a few problems still outstanding with the facility which allows suggested routes to be modified, but it is hoped that those will be resolved shortly, and we hope to be able to make another announcement concerning that soon

Message refers to:

17 Jan 2011 10:54:58

paddyb1991

Re: Route Alerts

Message refers to:

27 Dec 2011 20:44:44

tonyburke123

congestion???

anyone familiar with the congestion around this area in rush hours?

Message refers to: M6 Southbound J32 M55 Broughton Interchange

15 Jan 2011 16:38:53

boredofwork

Setting up Alerts

I'm guessing that the alerts system is still offline or maybe no longer going to work. It's a pity, handy site otherwise. Looks like it's back to the men with the yellow vans & the hiways site for updates.

Message refers to: A1 Northbound Alnwick (North)

8 Jan 2011 11:50:37

streetservices

Dangeroud driving

Drivers still using Mobile phones whist driving, hit me and cause injury to my family or I and I will see you in court!!!!

Message refers to: A35 Eastbound Dorchester (West)

23 Dec 2010 10:33:05

danw

xmas eve motorways

Please help settle a domestic. Heading from London to Manchester for xmas. I want to go on xmas eve but my wife thinks I'm mad and would rather go xmas morning. I know it will be much busier on Friday but how bad will the M1 and M6 really get?

Message refers to: M1 Northbound J2 Hendon North

22 Dec 2010 21:40:22

ianbamforth

Roadworks cleared until 3rd Jan

The roadworks (lane closed) at Cross Gates have been removed for Christmas. The sign says they are back on the 3rd Jan until March 2011.

Message refers to: A6120 Eastbound Cross Gates: Leeds

21 Dec 2010 13:41:31

propmag

dear country

I travel this road twice a week, at 3am and ask people to be aware of families of dear on the roads almost anywhere, for you own safety and the wellbeing of these lovely creatures drive with caution...Paul B

Message refers to: A338 Northbound Richmond Hill Interchange: Bournemouth

20 Dec 2010 19:18:24

nosek666

Great service

Why I haven't seen that website before?You're doing great job giving us the opportunity to see road conditions live from cameras. Shame that "alerts" hasn't been fixed yet. I see some of the comments about "alerts option not working" are quite old so that mean it's been like that for a long time and no one is doing anything about it. Apart from that everything good.Definitely recommend to others

Message refers to: M1 Southbound Luton Airport Spur

20 Dec 2010 11:46:53

lengramar

Setting up routes

The website seems to be just what I want especially the alerts, but I like others am unable to set up routes. I see from other users comments that this "bug" has not been resolved. Do you have any timescale for this isue to be resolved?

Message refers to:

19 Dec 2010 21:48:44

polyphil1

Changing Route Directions.

Hi, I'm new to Keep Moving and am struggling to alter the routes suggested by Keep Moving to the ones I actualy take. I keep getting an Error message. What am I doing wrong?

Message refers to: M1 Southbound Leicester Forest East Services

1 Dec 2010 17:21:52

Administrator

Re: Changing Route Directions.

Hmmm, there might be a bug! I shall pass it back to our technical team to investigate.

Message refers to: M1 Southbound Leicester Forest East Services

2 Dec 2010 13:35:06

gcon60

Re: Changing Route Directions.

I cannot see where to view and then alter any of my saved routes. How do I do this?

Message refers to: M1 Southbound Leicester Forest East Services

7 Dec 2010 10:46:13

Administrator

Re: Changing Route Directions.

Unfortunately, licensing restrictions mean we can't offer the routes back to you for review after they've been set up. The best option would be to delete the existing route and enter a new one to replace it. Sorry it's a bit of a faff, but the conditions of the licence mean we're not allowed to offer a full routing facility on this site.

Message refers to: M1 Southbound Leicester Forest East Services

7 Dec 2010 13:25:36

rdeleon

Re: Changing Route Directions.

Ikeep on getting error message as well when changing route directions

Message refers to: M1 Southbound Leicester Forest East Services

17 Nov 2011 9:09:26

Cambgirl

No Traffic

When you say there is 'no traffic' on the A11, do you mean that there are no cars on that road at all? Is that ever the case?

Message refers to: A11 Northbound Newmarket Bypass

1 Dec 2010 2:20:25

Mike2

Snow - a bit !

A small amount of snow, but nothing to cause problems

Message refers to: A55 Eastbound J35a Broughton (West)

30 Nov 2010 8:48:30

robsinclair

m1 closed

Hi

could you let me know if its possible to excess traffic details for the m1 southbound closure

junction 28 on saturday 27th november ,to prove to my insurance company that the closure

resulted in missing my heathrow flight

they are trying to riggle out of the claim suprise suprise

many thanks

rob ( new member )

Message refers to: M1 Southbound J29 Chesterfield (South)

29 Nov 2010 11:54:36

Administrator

Re: m1 closed

Hi Rob,
I can confirm that our records show the M1 Southbound was closed from J29-J28 because of an accident on Saturday 27th November between 03:28 and 06:37.
This caused delays in excess of 30 minutes to build up back to J30, with peak delays occurring at around 07:15.
Hope that helps!

Message refers to: M1 Southbound J29 Chesterfield (South)

29 Nov 2010 13:53:37

gregoir

Non Existent A6020 Is Closed

The A6020 does exist and it is closed at Ashford in the Water, Derbyshire for two weeks. I was hoping this site would have advised me.

Message refers to: A6 Northbound Ashford in the Water

23 Nov 2010 14:07:51

Administrator

Re: Non Existent A6020 Is Closed

Hi there,
As mentioned in an earlier reply, we are currently limited by the number of available location codes which drive our automated services, which means we have to target the busiest routes.
The A6020 in Derbyshire only attracts a flow of less than 3500 vehicles a day, so it hasn’t been a priority for our coverage before now.
However, we are planning to roll out our coverage across all A-roads nationwide in the next release of location codes, which should be during the course of the next year

Message refers to: A6 Northbound Ashford in the Water

25 Nov 2010 13:34:40

lizcrawley

A joke

This hold up this morning is an absolute joke as it is caused by some temporary lights and no one working. It has caused total chaos and someone should be made to answer as to why these lights are there and take responsibility.... But I dont suppose they will....

Message refers to: A449 Southbound Swindon Road Roundabout: Kingswinford

16 Nov 2010 9:32:26

fobyac25

da de dumm

It's easy to rant and rave about things but I have to say that after a year of using this site - it is utterly useless! I'm amazed it's still going...

The Dartford Bridge has been closed for some time, there are massive queues in all directions and this site has not even reported it.....

Tell me how it's not your fault again.......

Message refers to:

11 Nov 2010 17:05:31

Administrator

Re: da de dumm

I do apologies for the fact that the service provided by us has obviously not met your expectations.
I have run checks on all site content, both journalistic and delay reports, and all are currently up to date. I am also not aware of any interruptions to the service occurring around the time of your comment.
Two things which may have made this incident difficult to find; first a closure of the QE2 Bridge is not considered to be a complete closure of the road, as traffic diverts via one of the bores of the Dartford Tunnel. Therefore, this is equivalent of reduction of capacity from four lanes to two and so would be reported as a lane closure message.
Additionally, the bridge does not strictly form part of the M25; the Dratford Crossing has its own number allocated - the A282 - so that non-motorway traffic can use the crossing.
It is always worth checking under both road numbers for journeys which use either the bridge or tunnels to make sure all reports have been found.

Message refers to:

12 Nov 2010 13:39:30

alunandrews

Highway Robbery

Is it only me that has noticed that now the M6 has been changed to traffic management the cameras have been blocked for use. This application is not the only one where the cameras now say unavailable. The highways agency say that a subscription must now be paid to view them. What a rip off - how can I get my road tax back?

Message refers to: M6 Southbound J9 Wednesbury

11 Nov 2010 14:11:50

JWalker

CCTV cameras

How do you know the direction the camera is pointing?

Message refers to: M62 Eastbound J21 Milnrow

11 Nov 2010 10:20:22

Administrator

Re: CCTV cameras

This question has been answered previously, but it is worth repeating.
If you zoom in the map very close to the location you are interested in, the pink spot denoting the camera location will be shown offset to one side of the carriageway to indicate its exact position.
If no offset is shown, than either the detailed positioning of the camera is not known to us, or it may be fixed in the central reservation.
Hope that clarifies!

Message refers to: M62 Eastbound J21 Milnrow

11 Nov 2010 13:56:06

robertmaddison

Missing link

Why does keepmoving not recognise that the A31 runs from Beer Regis to the A3 near Guildford. It would appear to stop at Southampton. Yet this mornming there are mnajor delays between the Shepherd and Flock, and teh Hogs Back?

Message refers to: A31 Eastbound Shepherd and Flock Roundabout: Farnham

9 Nov 2010 9:12:28

Administrator

Re: Missing link

Hi Robert,
Unlike the previous answer, this doesn't seem to be a problem with how the road has been coded, the issue seems to be with how the stripmap has been created.
I have passed this back to our graphics team to investigate further.
Thank you for your comments.

Message refers to: A31 Eastbound Shepherd and Flock Roundabout: Farnham

10 Nov 2010 13:52:40

Davrobin

A442 closed

A442 was closed this morning between Hodnet and Peplow (strangely, the Keepmoving web site only seems to know about the 442 as far north as Telford.... This bit of the 442 is north of Telford!

A diversion was signposted - added about 5-10 minutes to the journey.

Message refers to:

8 Nov 2010 10:38:40

Administrator

Re: A442 closed

Hi there
All the information on KeepMoving comes from the same database that drives our phone service and TMC (SatNav) information. These services are fully automated and use a table of route locations to plot incident reports.
Up until now, restrictions on the number of allowable locations for the broadcast services have meant that these have been limited to cover only the busiest routes.
North of Telford, the A442 only attracts a flow less than 5000 vehicles a day, so it hasn’t been a priority for our coverage before now.
However, we are planning to roll out our coverage across all A-roads nationwide in the next release of location codes, which should be during the course of the next year.

Message refers to:

8 Nov 2010 14:09:47

ajchap

iPhone App

Hello,
Am unable to locate the iPhone app on teh Apple App strore. A search of KeepMoving does not result in any hits.
Is it there under a different name ?
Many thanks

Message refers to:

7 Nov 2010 13:41:17

Administrator

Re: iPhone App

Hi there,
With our apologies, the original KeepMoving iphone app has now been taken down pending the release of a new improved version, which is expected soon. Watch this space for news of its forthcoming launch. In the meantime, we'll be removing references to the original version from the website to avoid confusion, and thanks for bringing this to our attention.

Message refers to:

8 Nov 2010 13:52:42

f1tzy1

Re: iPhone App

Is this still the case, as I still cannot locate the app in the app store but your website refers to it on numerous occasions

Thanks

Message refers to:

26 Nov 2010 7:30:12

billie123

how long

my partner has been stuck on the A50 from 17.00 he has moved 100 yards in 3 hours can anyone tell me what is happening and how long the delay will be thanks

Message refers to: A50 Southbound Sudbury

5 Nov 2010 20:10:17

Eastfieldcricket

Using the hard shoulder to jump a queue.

I have just been stuck on the M1 northbound between junctions 4 and 5 where everyone was diverted off the motorway for nearly 2 hours not 34 minutes as your information has it.

I can only presume that the 34 minute delay applies to the low lifes who race up the hard shoulder to jump the queue and make the delay even worse for the rest of us. My sincere hope for them is that they get fined, have their cars crushed and rot in hell.
I better go back and write rant instead of comment

Message refers to: M1 Northbound J5 Berrygrove Interchange: Watford

16 Oct 2010 0:44:19

westysprinter

A55 Raodworks

These roadworks add an hour to your journey regardless of time of day avoid at all costs
How do you find when thay will be finished

Message refers to:

12 Oct 2010 8:11:14

Administrator

Re: A55 Raodworks

Hi there,
If you're meaning the works around J26-J27 where there's a contraflow in place, these are currently scheduled for completion around 30th October.
Hopefully not long to wait now!

Message refers to:

12 Oct 2010 13:54:18

kapall

But it's now gone!

I wonder if there are/were any problems?

Message refers to: A127 Westbound Romford: London

24 Sep 2010 17:00:51

Administrator

Re: But it's now gone!

I've checked back on our historic data records for this road, and these show detected speeds were fluctuating between 14mph and 22mph at around the times you were checking. The lowest recorded speeds may have been enough to trigger a delay alert, but probably the overall delay wouldn't have been significantly worse than a normal Friday evening.
Hope that helps clarify!

Message refers to: A127 Westbound Romford: London

27 Sep 2010 13:50:31

kapall

Ok it's there now!

So now it has appeared

Message refers to: A127 Westbound Romford: London

24 Sep 2010 16:58:07

kapall

Why did I receive an alert

I have just received an email alert for 8 min delays which are reducing but when I looked at the route to find out about it there have been no delays at all today! This seems rather strange!

Message refers to: A127 Westbound Romford: London

24 Sep 2010 16:55:50

dna100

Email Alerts

Is there any reason why I don't receive morning email alert (scheduled 5:45am) but receive the afternoon one (15:45) (most of the time)?
Regards
Dave

Message refers to:

23 Sep 2010 15:35:11

Administrator

Re: Email Alerts

Hi Dave
The reason is that alerts are only sent out when congestion is detected on the route. At 05:45 it is unlikely that many queues would have built up, so the chance of a mail needing to be sent is slim. It would be much more likely that there would be queues present in late afternoon. The idea is to avoid sending 'all clear' messages which slow down the process.
Hope that explains things!

Message refers to:

24 Sep 2010 13:33:41

dna100

Re: Email Alerts

That explains it. It all makes perfect sense now.
Thanks
Dave

Message refers to:

27 Sep 2010 15:27:18

robert100xx

Severe weather

As a newish HGV trucker on artics, I trunk across the Thelwall viaduct at night with a high sided trailer, Known as a double decker. What is the wind speed criteria for closing this part of the motorway? It would be useful to be aware so that a divert across the Runcorn Widnes bridge could be taken.

Message refers to: M6 Northbound J21 Warrington East

15 Sep 2010 14:56:43

Administrator

Re: Severe weather

Hi Robert,
According to the Highways Agency Website: 'When gusts of wind reach speeds of between 35mph and 44mph then advisory 50mph speeds are set on the matrix signals, supplemented by VMS messages. Where speeds are measured and are in excess of 60mph, then the RCC duty manager is consulted, and a decision on whether to close the bridge is made'. These criteria apply to both Thelwall (M6) and Barton (M60) bridges. Note though that on the last occasion when very strong winds affected the region, Runcorn-Widnes bridge was also closed.
There's more detail at: http://www.highways.gov.uk/business/28643.aspx
Hope that helps!

Message refers to: M6 Northbound J21 Warrington East

16 Sep 2010 13:41:36

shoes

m6 toll cost ?

Hi, Can anyone tell me the cost of the M6 toll northbound ? Cheers

Message refers to: M6 Toll Northbound M42: M6 Link

20 Aug 2010 20:46:09

Administrator

Re: m6 toll cost ?

Hi there,
Currently £5 for a car daytime on weekdays, but it does vary at weekends and overnight.
Full details about prices and all other things M6 Toll can be found via this link: http://www.m6toll.co.uk/pricing/default.asp

Message refers to: M6 Toll Northbound M42: M6 Link

26 Aug 2010 13:42:10

alunandrews

Highways agency blocking cameras

I believe the highways agency is now preventing us (the road tax payers) from seeing the cameras. Is this true or is it just me? Every camera I look for in the Midlands area says unavailable.

Message refers to: M6 Northbound J6 Gravelly Hill: Birmingham

18 Aug 2010 15:10:18

Administrator

Re: Highways agency blocking cameras

Hi Alun,
All cameras on the M6 between J7 and Hilton Park are currently unavailable to us while the long-term roadworks for the upgrade to managed motorways are in progress.
You should still be able to access the others around the region, depending on any maintenance work which may take place.

Message refers to: M6 Northbound J6 Gravelly Hill: Birmingham

19 Aug 2010 13:34:03

slindborg

WHY make this a "problem"?!?!?!?!

There is no traffic issues with the bridge works at this location, so why the heck is it reported....Its wasting everyones time/resources with the reports for that.

Message refers to: A602 Southbound Watton at Stone Bypass

24 Jun 2010 16:52:23

shortstop64

direction of camera's

Hi spider
the pink camera spot tells you the direction which it is facing just b4 you click on it. Hope this helps

Message refers to:

31 May 2010 11:28:41

algernonblack

Apps

Just purchased the Samsung 360 and downloaded the your App from Vodafone.
Bloody marvellous.

Thanks.

Message refers to: A40 Eastbound Northleach Bypass

19 Apr 2010 18:15:27

TRUCKSHED

WEBSITE

wrong area sorry emaild you thanks krayg.

Message refers to: M1 Northbound London Gateway Services

7 Apr 2010 23:42:53

spider1987

Cameras

I'm sure I'm not the first to ask this but is there any way of knowing in which direction the traffic cameras are pointing around the M25? Specifically those between J5 and J10? Thanks.

Message refers to: M25 Clockwise J5 North of Sevenoaks

1 Apr 2010 17:47:24

Administrator

Re: Cameras

Hi Spider,
If you zoom in very close on the map view, we have attempted to indicate the exact position of the cameras by offsetting the icon slightly to one side of the carriageway or the other. However, a number of the cameras on this stretch are directly over the central reservation.
Hope that helps!

Message refers to: M25 Clockwise J5 North of Sevenoaks

7 Apr 2010 16:31:00

supremetwo

Fuel prices and links.

There are still links to and mention of fuel price information on your site and I have wasted my time looking for it.

I've had to scroll down this forum to find that you no longer supply fuel information, but that was last year.

Please remove all mentions of fuel prices and the associated links via the cheap tab from your site - they just go back to the route page - to save others wasting time.

http://www.keepmoving.co.uk/supermarkets.aspx

Also an announcement on the home page.

Thanks.

Message refers to: A4 Westbound Maidenhead (Central)

1 Feb 2010 16:42:49

island_dan

Re: Fuel prices and links.

Yeah still shows in the title bar as KeepMoving - UK Traffic and Cheap Fuel Price Information!

Message refers to: A4 Westbound Maidenhead (Central)

11 Feb 2010 16:51:56

MaryCatterall

What Happened to this Service Yesterday?

This service was reporting a 20 minute delay on the southbound M23 yesterday evening. The M23 was closed and all surrounding roads were gridlocked! I spent an EXTRA 1.5 hours getting past this incident but no special incident report on this service. All the radio stations were reporting the incident (overturned lorry shed a load of breeze blocks across all three lanes at 3:30 in the afternoon) so why not this service? Was everyone off sick?

Can anyone recommend another service that actually reports major traffic incidents? This was a real waste of money the number of times I rang and go no information.

Message refers to:

29 Jan 2010 9:29:57

Administrator

Re: What Happened to this Service Yesterday?

Hi Mary,
Thanks for your feedback on this incident and first let me apologise for the fact that you were obviously let down by how the service performed on this occasion.
We were reporting this accident right through from 3.20pm until 9.40pm; however there seems to have been a problem with the software that works out the placement of messages on the phone-line; the system seems to have interpreted the closure as affecting the the link to the airport from J9 rather than the main motorway from J8 to J9. This meant that none of the recorded announcements had any incident in place to 'attach' to and so be played out on the service.
We were reporting significant delays on the M23 from before 4pm until after 6.30. After that time the motorway was still closed, but traffic was finding alternative routes. When all goes well, we do emphasise on the service that the delay reported on the phone-line is only the delay approaching the closure; any delays on the diversion are on top of that fi

Message refers to:

1 Feb 2010 13:51:23

island_dan

Prison vans with police escort

Every morning and every evening I see 2 prison vans with a police escort make their way down the A13, presumably heading from London to Chelmsford.

Any one else noticed this and know who is in the van?

Message refers to: A13 Eastbound Stanford le Hope

25 Jan 2010 16:40:16

kevinmcm

Incident

Was this 'incedent a secret or was I 45 mins late for work all in vain?

Message refers to: M60 Anticlockwise J19 Middleton (West)

14 Jan 2010 14:03:33

Administrator

Re: Incident

There are limits on what we can report about ongoing police incidents, however according to local media outlets a women was taken to hospital with serious injuries following a fall from a motorway bridge; previously the motorway beneath the bridge had been closed for over eight hours while trained negotiators had been in attendance.

Message refers to: M60 Anticlockwise J19 Middleton (West)

15 Jan 2010 13:45:31

afsavage

Delay not showing

Why is the A4 eastbound into London between J3 and J2 showing as no delays when it is read on Google Maps, showing as a delay on TrafficMaster and on the Highways Agency site? Local reports sound like there really is/has been a delay there but it's not shown on here at all :-(

Message refers to: M4 Eastbound J2 Brentford

12 Jan 2010 10:03:23

Administrator

Re: Delay not showing

Hi there,
Not sure if you're referring to the A4 or M4; these routes run very closely parallel in any case, with one stacked above the other approaching the end of the Chiswick Flyover
Checking back with our historic data records, we were reporting a 10 minute delay on this stretch of the M4 at around 09:20, but this gradually decays away with no delay being reported after 09:40.
The A4 was reporting speeds consistently around 20mph between Gillette Corner and the Chiswick Roundabout at about the same time, but this would not result in a significant delay above normal. Generally, we would not report a delay of less than 3 minutes on this site.
Bear in mind also that some free websites report data which is slightly delayed, so direct comparisons cannot always be made between different sites' reports.
Hope this helps answer your question.

Message refers to: M4 Eastbound J2 Brentford

12 Jan 2010 13:41:27

brinmorris

TRAFFIC LIGHTS

DUE TO ROAD WORKS ON NEW ROUNDABOUT

Message refers to: A4076 Northbound Johnston

8 Jan 2010 14:32:28

roly

closed

sunrising hill closed

Message refers to: A422 Westbound Stratford Road: Banbury

8 Jan 2010 10:30:20

darth151

Snow

Snow on road Snowing to freeze and it is snowing again.

Message refers to:

6 Jan 2010 19:57:35

darth151

Snow

Snow on road Snowing to freeze, and its snowing!

Message refers to:

6 Jan 2010 19:49:17

darth151

Snow

Snow on road Snowing to freeze, and its snowing!

Message refers to:

6 Jan 2010 19:49:17

NikkyBaby

but Why?

Hay Every one,

every day I have to travel to and from Rochford to Barking for work, now I wouldn't mind if it took me 35mins like the route planner say's it will, but it never does...
if its not the A13 london bound thats chocker in the morning, its the A127 just before the basildon junction.. It backs up there for No apparent reason, the lanes dont get smaller an there's no road works so WHY does this happen and it only seems to be between 5.30pm and 6.30pm as I traveled doen the same road 35 mins later and it's clear as a bell... It just confuses me some thing chronic...
add's 25mins to my journey home for NOTHING.... OMG why does this happen.....

if you see a cold looking girl in a black fiat seicento with ducks in the back, its me (my heaters dont work)

Any ways Rant over......

Message refers to: A127 Eastbound Basildon

6 Jan 2010 16:37:00

kevinmcm

Re: but Why?

Have you checked your water level lately? Mine were low once and my heater stopped working.

Message refers to: A127 Eastbound Basildon

14 Jan 2010 14:07:33

stevemelrose

Setting up an alternative route

Morning.
Setting up an alternative routeing a new job Monday, so thought I'd try out this service...

I'm going from Blackpool to Oldham daily, and have set up the standard route via the M61. I'd like to set up a seperate route via the M65 J5 and onto the M66, but when I try to set up an alternative route and add a point on the way, it returns an invalid link message.

Also, whaere do I find the fuel price service?

Message refers to: M65 Eastbound J5 Blackburn: Guide

2 Jan 2010 9:31:22

nhelliwell

Re: Setting up an alternative route

Yes, I get this as well. I've tried lots of different link points but just get an invalid link id each time.

Have to say, this process would be much simpler with a map to look at.

(NB. My changes involve London and the M25 not the M65)

Thanks

Message refers to: M65 Eastbound J5 Blackburn: Guide

26 Feb 2010 15:40:55

IanC42

Re: Setting up an alternative route

I too am getting an invalid link message setting up an alternative route. This has worked in the past because I've been able to set up Mway and backroad routes to and from work. Trouble is, I can't now set up an alternative backroad route to avoid roadworks.

Can an Admin shed any light? Would extra information help?

Message refers to: M65 Eastbound J5 Blackburn: Guide

1 Oct 2010 17:11:12

garrath

fuel prices

where do I find the fuel checker on this web site?

Message refers to:

1 Jan 2010 23:55:53

paulc121

Re: fuel prices

Hi,

Message refers to:

5 Jan 2010 13:22:57

paulc121

Re: fuel prices

Ignore my last, over eager fingers. :)
Hi,
Regarding the fuel prices, I was looking further down the screen and it appears to have been pulled.

It is confusing though as there is a link on the cheap food page (this will probebly be cleaned up in a houskeeping schedule) :) . However the supermarket idea is a good place to try as most supermarkets are much cheaper than service stations for fuel.

Message refers to:

5 Jan 2010 13:27:30

Jardy

how up to date???

Hi
just joined this website thinking it looks like a good idea!!!!!!!!!

the travel conditions and incident updates are way off the mark (M1 shut southbound) no updates or warnings anywhere on the site............

J

Message refers to: M1 Southbound J18 Crick

24 Dec 2009 10:25:42

jayneh

a303

Does anyone know the road conditiond on the m3, a303, m5 towards exeter?

Message refers to:

23 Dec 2009 11:26:03

Kuggers

Hazardous Driving Conditions

Snow drifts and ice between Beverley and Arras Hill.

Message refers to: A1079 Eastbound Sancton Road: Market Weighton

23 Dec 2009 9:36:16

yelir

snow

snow lying between Strathaven and Darvel

Message refers to: A71 Westbound Strathaven (West)

22 Dec 2009 15:54:16

dieseleater

Heavy Snow - Where did the white lines go?

There are lots of little bands of heavy snow over this bit of the A30 at the moment. When I drove the route half an hour ago it was down to 30-40mph because the snow was falling more quickly than the salt could melt it.

Message refers to: A30 Westbound Sourton Cross: West of Okehampton

22 Dec 2009 9:14:14

rosie94623

stationery traffic last 2hrs

cannot find any info on the stretch of the A41 from Aylesbury to Hemel Hempsted. My husband has been stationery for last 2hrs with no traffic alerts stating why!

Message refers to: A41 Southbound Hemel Hempstead

21 Dec 2009 21:48:34

gomgog

auDIo report - time stamps

the audio reports are a great idea, but not much use if there is no timestamp - if possible can you address?

Message refers to:

21 Dec 2009 18:56:05

mike1944

Wrong Location

The reported fallen tree is at Honingham not New Costessey. Why cannot a proper location be entered for this. There is no available location to choose on this site on the A47 between North Tuddenham and New Costessey yet there are 3 other locations between these points — Hockering, Honingham and Easton, over a number of miles. There is little point in reporting an incident if the correct location cannot be given. If you look on Google maps the distance between the two available points it is 9.8 miles

Also why is there just either Eastbound or Westbound to select and not an option for both ways. If there is an accident on a single carriageway road it is normally blocked both ways?

Message refers to: A47 Eastbound New Costessey

18 Nov 2009 13:27:54

Administrator

Re: Wrong Location

Sorry Mike, missed your update!
When originally designing the site we were concerned about allowing a 'both ways' option in case longer routes became too cluttered with multiple messages. We also suspected that most users would want to access the information before making a specific journey, so would only be interested in one direction of travel.
However, it is something we could consider, we are also looking at how best to show incidents which do affect both directions of travel.
Thanks for your comments

Message refers to: A47 Eastbound New Costessey

18 Nov 2009 13:54:03

ugly

Re: Wrong Location

Dear Admin,
I think the page is simply not designed well.
Its not easy to navigate to find information required.
Why not to add a special tab with all the infolines and with description which one is which?

Route planner - if you dont accept a default route - to edit your own is a nightmare. You must already know all the junctions - not very handy when you want to check a road condition in unknown area - or on a longer distances with many changes.
As well as the result - to see them on a map could help to find an alternative road.

I would love to see a traffic info on a scalable, google-style map, rather than editing and storing my rotes. Just a quick look and you know what you can expect.

Hope that helps
xx

Message refers to: A47 Eastbound New Costessey

7 Jan 2010 15:50:58

mike1944

Wrong Location

Message refers to: A47 Westbound New Costessey

18 Nov 2009 13:16:52

Administrator

Re: Wrong Location

Hi Mike,
All the information on KeepMoving comes from the same database that drives our phone service and TMC (SatNav) information. These services are fully automated and use a table of route locations to plot incident reports.
Restrictions on the number of allowable locations for the broadcast services mean these are limited to where numbered roads intersect. In the case of the A47, there are no such intersections between North Tuddenham and New Costessey.
Incidents are normally located between two points, rather than at a given location; which works fine in the majority of cases as it is more important for routing to identify the affected link than the exact location.
We are working on a system which can identify how far down a link an obstruction occurs, but this will have to await a future upgrade to the system.
Hope that helps

Message refers to: A47 Westbound New Costessey

18 Nov 2009 13:39:35

cheshirecat

which number?

what do I call to get traffic updates - 401100, 64644 or 0845 keepmoving? very confused! thanks

Message refers to:

17 Nov 2009 14:31:42

Administrator

Re: which number?

Hi Cheshire Cat!
Most of these numbers are just different 'gateways' to the same information; 401100 is KeepMoving's 'own brand', other services may carry different brandings; 64644 for instance carries the RAC's branding. These numbers are available across all mobile networks. You can also access the info from a landline by dialling 09003-401100.
Some mobile phone companies also operate their own-branded lines: Vodafone customers can call 2222, for T-Mobile the number is 2020.
All of these services operate on premium-rate lines. The subscription-based service which used to operate on 0845-TRAFFIC has now been discontinued.
Hope that clarifies things!

Message refers to:

18 Nov 2009 13:19:54

granmal

Long Delays

Temporary traffic lights moved adjacent to Holt Avenue. Roundabout is gridlocked in the evening rush hour. Very long delays, find alternative route!

Morning traffic backs up to Carr Lane on the 'Meols Stretch'. Delays of nearly half an hour.

Message refers to: A553 Eastbound Moreton Clock Tower Roundabout

17 Nov 2009 11:16:06

causeway

How to avoid route showing motorways

I have a need to avoid motorways, and to have a route via a place just off the route. How can I enter this?

Message refers to: A259 Westbound Havant

13 Nov 2009 15:36:33

Administrator

Re: How to avoid route showing motorways

Hi Causeway,
As you will have seen, there isn't an option to 'avoid motorways' on our routing function, and for long journeys this may not be practical. However, if your journey is relatively short, you may be able to force the route off the motorway by choosing a link on a parallel A-Road as an alternative (although we do seem to be getting a number of errors on the 'via' function as well at the moment, which we are investigating).
Try it out and if you're still having problems do get back to us.

Message refers to: A259 Westbound Havant

16 Nov 2009 13:56:29

ItsMikeE

Re: How to avoid route showing motorways

Any news on when the problem with "via" will be sorted?

Message refers to: A259 Westbound Havant

7 Dec 2009 16:26:28

Administrator

Re: How to avoid route showing motorways

Hi Mike,
It's proving a difficult one to resolve I'm afraid; our technical boffins are liaising with our mapping and routing suppliers in order to come up with a solution, but we are hopeful of having a fix early in the New Year.

Message refers to: A259 Westbound Havant

8 Dec 2009 14:29:54

moz

ROUTE ALERTS

For the last week or so the e mail alerts have stopped completely even tho there has been delays on the route....

For example this morning, despite the M3 problem northbound on our route no e mail alerts rec'd - ....have you got a problem again with this ?...the service hasn't been ( I don't think so ) the same for 6 to 9 months or so...could you plse check out this question plse...thanks..

Message refers to: M3 Northbound J4 Camberley

12 Nov 2009 20:09:42

Administrator

Re: ROUTE ALERTS

Hi moz,
We're not aware of any current problems with the service; it is of course possible that the queues were not significant enough to produce a mail at the time it was due and had worsened significantly by the time you were driving. Other than that if you are fairly certain that the mails have stopped altogether I can only suggest re-entering the route or a similar one to make a comparison.
Sorry not to be able to offer anything more positive at the moment; we will continue monitoring the output to see if any problems do come to light

Message refers to: M3 Northbound J4 Camberley

13 Nov 2009 13:56:31

Administrator

Personal Routes

Good news,
After a complete re-vamp we are very please to announce the return of our personal routes service, which can be set up via the 'Alerts' tab at the top of the page.
Enter the relevant Personal Routes and destination postcodes, confirm the details of your preferred route, and the latest info for this journey will automatically appear on your home page.
This then allows you to set up e-mail alerts which can be sent to you at time most convenient for you.
If you've not tried out this functionality before why not have a go; you need never again be caught out by unexpected delays on your way home!

Message refers to:

26 Oct 2009 13:38:51

petebanham

Re: Personal Routes

Hi, I had personal routes set up before the change and these still appear on my home page but the email alerts don’t seem to be very consistent anymore. I never seem to receive emails for one route and sometimes do for another. I have tried removing the email notifications and re-adding. Any ideas please? Thanks

Message refers to:

3 Nov 2009 8:06:48

Administrator

Re: Personal Routes

Hi Pete,
One of the changes to the service recently introduced is that we now only send out a mail when a delay has been detected on the route. The reason for this is to reduce the overall numbers of mails we send out and so make the service faster, also to avoid filling up your inbox with mails which don't include any useful info.
Do let us know if you think we're not passing on details of any significant delays you meet on your routes.
Hope that helps!

Message refers to:

4 Nov 2009 13:24:32

wibbly

Re: Personal Routes

I've tried to edit a route from the default suggested by the site, but I just get an error. Is this functionality supposed to work?

When I press 'recalulate route' I get a en error such as

"Link ID 258260060576792 not valid"

Message refers to:

8 Nov 2009 19:22:20

tecrob

Re: Personal Routes

I get the same error message when I try to change the route and emailed keepmoving but with no reply yet. Hope they sort it out soon because the route given is of no use to me

Message refers to:

13 Nov 2009 10:44:11

Administrator

Re: Personal Routes

Thanks to both of you for raising this; it does seem to be some sort of bug in the system which are technical teams are working on, however it has proven to be quite difficult to replicate the issue so do bear with us in the meantime

Message refers to:

13 Nov 2009 13:50:36

petebanham

Re: Personal Routes

Thanks for the clarification, happy to receive less mail now I know why.

Message refers to:

13 Nov 2009 17:07:09

GerryBowyer

Fuel prices on route

Fuel prices on route - will this option be available?

Message refers to:

24 Oct 2009 10:07:22

Administrator

Re: Fuel prices on route

Sorry Gerry, as stated against one of the queries further down the board we are no longer able to provide this service for reasons which are not under our control, and we do regret any inconvenience caused by this. However the site continues to offer all the other functionality, traffic information, text and mail alerts, camera views and audio reports.

Message refers to:

26 Oct 2009 13:32:36

island_dan

User Profiles

When I click my name or another driver's name I get a 404 error. What's happened to our profiles?

Message refers to: A13 Eastbound East of Basildon

23 Oct 2009 16:03:25

Administrator

Re: User Profiles

Hi Dan, thanks for bringing this to our attention.
We have investigated and this seems to be some sort of bug on the system.
Our technical teams are on the case and we hope to be able to have a fix in place in the near future.

Message refers to: A13 Eastbound East of Basildon

30 Oct 2009 13:32:44

Stu401

CLOSED AVOID

Closed for ages eastbound completely closed A1130 Entry slip closed. Very Long Delays.

Message refers to: A66 Eastbound Stockton-on-Tees

21 Oct 2009 19:08:46

GasPrices

Fuel Prices - HA!

Why keep the link if you no longer provide the service?
http://www.keepmoving.co.uk/fuel_info.aspx

Very very misleading..........

Message refers to:

18 Oct 2009 0:17:58

Administrator

Re: Fuel Prices - HA!

Thank you for pointing this out.
All the links to this page have been removed from within the site, but if you type that url into a browser the discontinued page will still appear.
We are taking steps to ensure that this page is completely removed in the next scheduled site housekeeping.
Thanks once again, and apologies for any confusion.

Message refers to:

19 Oct 2009 16:57:00

bobp

Re: Fuel Prices - HA!

and why have the page title 'KeepMoving - UK Traffic and Cheap Fuel Price Information' if you no longer provide the information?

Message refers to:

15 Nov 2009 16:21:20

cromptom

Re: Fuel Prices - HA!

er yes - that's why I joined, because I thought I would get that info!

Bit of a misrepresentation.

Message refers to:

16 Nov 2009 13:29:57

Administrator

Re: Fuel Prices - HA!

Apologies - just clocked the title heading, quite correct of you to point it out; that will get fixed asap!

Message refers to:

17 Nov 2009 13:23:19

madwitch

M6 southbound junc 19

Road is clear but the traffic is still stopped. NOTHING is happening on any lane southbound so why is it still shut? VOSA needs sued.

Message refers to: M6 Southbound J19 Knutsford

13 Oct 2009 13:06:09

wcooper

E mail alerts

I used to get these but I have not got them for a while. When are they going to be live again?

Message refers to: M25 Clockwise J13 Staines

25 Sep 2009 15:54:58

moz1moz1

SETTING UP A ROUTE

Hi there, I don't have routes set up at the moment so I don't receive any alerts- when will the web site allow us to 'set up' a route...?

Would appreciate your comments

B Rgds

Moz

Message refers to: M3 Southbound J3 Lightwater

23 Sep 2009 16:03:48

Administrator

Re: SETTING UP A ROUTE

Apologies for the length of time this service has been unavailable; the good news is that we hope to be completing work on the new version over the next few weeks. Watch this space for updates.
Thank you for your enquiry

Message refers to: M3 Southbound J3 Lightwater

24 Sep 2009 13:43:44

alasdairskeil

Iphone app

Will you be adding an app for Android phones?

Message refers to:

22 Sep 2009 17:06:12

Administrator

Re: Iphone app

Hi there,
While not ruling it out as a future development we sadly have no current plans for a KeepMoving android.
Sorry not to have anything more positive for you.

Message refers to:

24 Sep 2009 13:42:01

Administrator

E-mail Alerts

Good news for everyone who was asking about the e-mail alerts service.
This has now been restored and you should E-mail Alerts to receive alerts automatically. There is one major change the service however; we will now only send out an alert when there is something to pass on, so your mailbox won't get cluttered up with messages reporting no problems.
If you are relatively new to the site and haven't use the service before, click on the 'Alerts' tab above to set up reports for any route you use regularly. Regular users may want to check their setup to make sure you receive any messages at the time that's best for you.
As always, we are more than happy to answer any questions you may have about the service via these boards.

Message refers to:

21 Sep 2009 13:28:29

butchnsundance

No Mention of delays

In addition to lengthy delays not being mentioned, thereby causing a missed meeting, all comments appear of a negative nature! So; being unable to find anything positive on this site any more, I intend to delete it from my bookmarks and rely on the good old BBC traffic reports instead. What a complete waste of time this site is!!!!!!

Message refers to:

10 Sep 2009 10:01:49

fobyac25

Traffic Alerts

Is the traffic alert ever going to work? Did it ever work? I can't drive with my laptop taped to the steering wheel and the battery goes flat so it's a pretty pointless site without it....

Message refers to: M25 Clockwise J8 Reigate

7 Sep 2009 20:17:50

Administrator

Re: Traffic Alerts

To reply to some of the points which have been coming up regularly on the boards:
We are aware that there have been significant ongoing problems with the e-mail alert service for which we can only apologise. Investigations are continuing into this and we hope to have an update on progress soon. Rest assured we will advise you as soon as we have anything positive to report.
Not such good news on the fuel price info though. We are no longer able to provide this service for reasons which are not under our control, and we do regret any inconvenience caused by this. However the site will continue to offer up-to-date traffic information, access to traffic cameras across the motorway network as well as a place to air your views on any and all traffic-related issues.

Message refers to: M25 Clockwise J8 Reigate

14 Sep 2009 15:02:18

ecky

monmouth to gatwick

hi new to this going to be traveling to gatwick airport and wondered when the route helper was going to be back working

Message refers to:

6 Sep 2009 14:25:12

greengarry

Sad loss of Fuel Tracker info

I might have to stop visiting Keep Moving sadly - the only reason I used your site was for the fuel information...but you no longer have it?! Astounding decision!!!!

There's no problem on the M3 southbound that I'm aware of - your site was asking for road info before it would let me progress.

Message refers to:

6 Sep 2009 13:12:00

deedle

alerts

for some reason I nolonger receive the Email report on my daily M5 south journey to Watchet
Have I offended someone?
deedle

Message refers to: M5 Southbound J23 Bridgwater North

4 Sep 2009 10:59:49

sandviper

Fuel price checker

Where is the link to the fuel price checker?

Message refers to:

3 Sep 2009 10:14:02

Administrator

Re: Fuel price checker

Hi Sandviper,
As mentioned before (but now scrolled down the page a bit!) we no longer have the rights to publish this information so it is not available on the site any more.

Message refers to:

3 Sep 2009 13:38:42

rbatte1

Re: Fuel price checker

Is there any plan to restore this? This site is the only one I have found where you can scan for fuel based on a route. Best one I've seen, but now it's gone I am lost.

Rob

Message refers to:

22 Sep 2009 14:26:06

rayand

What happened to teh mobile service?

YOU SAY:

We've got a few queries on the KeepMoving discussion board about whether there're mobile pages. Well, yes. Yes there are. Keepmoving.co.uk/mobile.
You get the traffic info, our always-exciting CCTV
We just need to do some browser-sniffing so your phone takes you there automatically when you go to the regular KeepMoving site.

If you need any help, I work for www.bango.com that has a lot of expertise....

Message refers to:

20 Aug 2009 10:13:31

rayand

Price of access

Which is better (cheaper) using Vodafone 2222 or calling the 08... Keepmoving number?
Is location as precise on the 08 number?

Message refers to:

20 Aug 2009 10:07:21

Administrator

Re: Price of access

Hi rayand,
The most accurate and detailed Precision Traffic information is available on the 2222 service; this is only available to Vodafone subscribers as they provide us with the data to identify the caller's location accurately and so make the information as locally relevant as possible.
All the other services (401100, 64644) carry the same traffic information but without the ability to tailor it to the caller's immediate locality.
All of these services are now premium rate, so are charged at least 60p per minute, although different service providers' charges may vary.
One downside of the introduction of the Precision Traffic service is that we have sadly had to discontinue the subscription based '0845-TRAFFIC' service.
Hope that helps!

Message refers to:

24 Aug 2009 14:04:33

stphnstevey

Fuel prices

Were has your fuel prices gone???????????????????????

Message refers to:

18 Aug 2009 14:47:48

Administrator

Re: Fuel prices

To answer a number of queries which have come in about this; the situation is that we no longer have the rights to publish this information so it has had to be removed from the site, with our apologies.

Message refers to:

24 Aug 2009 14:06:41

JSBarrow

Fuel Prices anywhere

Not just the A338 but anywhere! Where are the fuel prices? I can't find a link on my page and when I find a link via the cheap supermarkets page it just sends me back to my page....

Message refers to:

10 Aug 2009 23:55:09

christopher

[FAO Site admins] keepmoving.co.uk - Invalid Hostname?

This isn't applicable to any particular road, but I had to choose one! (sorry about that)

I've noticed for a long while now, the CNAME www.keepmoving.co.uk works as expected, but http://keepmoving.co.uk (no www.) resolves to "Bad Request (Invalid Hostname)". There's no real reason for this even, a 301 Redirect could point to the www. Hostname and it'd improve Google rank too to have proper canonical hostnames.

Can I suggest this as a possible improvement? C'mon guys, there's no reason to not have keepmoving.co.uk set up to listen for requests without the www. CNAME. :)

Message refers to:

9 Aug 2009 23:42:00

Administrator

Re: [FAO Site admins] keepmoving.co.uk - Invalid Hostname?

Thanks for your comment, Christopher.
We have passed this on to our technical teams, the appropriate changes have been made and this functionality should now be in place.
let us know if you have any further problems.

Message refers to:

12 Aug 2009 14:04:18

geoffk007

Contra Flow

There has been a contra flow between 5 and 6 for over 2 weeks now and you have still not reported it. I did email you a week ago. With that and the bus fire it caused chaos on Sunday, worth a mention surely... Regards Geoff.

Message refers to: M3 Northbound J6 Basingstoke

4 Aug 2009 7:12:16

Administrator

Re: Why no mention of 3 mile contraflow?

Hi richardl,
The works you saw around Membury are being reported on the site, but their apparent absence may be due to the way incidents like this are reported by automated systems.
As you say, a contraflow by its nature affects traffic flowing in both directions, which is true for a number of types of report particularly weather. These 'bidirectional' messages are treated as a single incident affecting both directions of travel. The problem for showing this on our stripmaps is that the message only appears in one direction, with the opposite carriageway effect implied. This does have the positive effect of making the maps less cluttered and allowing more significant incidents to stand out. Any associated queues or delays will be reported on the side affected, but to be sure of picking up all of our reports it's best to check both directions of travel.
Your report of the works taking place at J11 has been passed back to our traffic reporters, and should appear on the site soon.

Message refers to: M3 Northbound J6 Basingstoke

27 Feb 2009 14:14:05

Tirosh

Adding a new route

Is anyone else having problems with adding a new route? I get to the point where it says "Success..." and I try to add it with a name and it just returns back to the same screen all the time.

Message refers to: A12 Southbound Homerton London

3 Aug 2009 17:30:56

chistraffic

Re: Adding a new route

getting the same problem...anyone had any answers yet?

Message refers to: A12 Southbound Homerton London

4 Aug 2009 12:24:50

daylmer

Re: Adding a new route

same issue still

Message refers to: A12 Southbound Homerton London

4 Aug 2009 13:25:43

Administrator

Re: Adding a new route

With apologies to all who have raised this issue, both on the discussion boards and by e-mail, we are aware of the problems affecting this service and are working towards a solution.
We will update you when we think all is back working again. Thank you for your patience in the meantime.

Message refers to: A12 Southbound Homerton London

5 Aug 2009 13:29:03

clintyboy12

Re: Adding a new route

Any update on progress to resolve this?
Would have been useful for my trip to Cornwall this weekend, though now you aren't able to provide fuel prices I will probably end up doing it the hard way on PETROLPRICES.COM.

Message refers to: A12 Southbound Homerton London

25 Aug 2009 8:01:04

lanyroo

Miles of M25

It says on the main page that the M25 is 94 miles long. That is incorrect, its more like 150 miles. I travel regularly to Farnboro, and it is 75 ish miles and it is half way round.

Message refers to: M25 Anticlockwise J1B Dartford

31 Jul 2009 18:47:07

GregH

Re: Miles of M25

Hi, Thanks for your comment.
There are some inaccuracies in the way our database calculates road lengths, and these particularly show up on circular routes, for which our apologies.
The actual length of the M25 is around 117 miles, but Dartford and Purfleet are obviously only a few miles apart as the crow flies, and this is the disparity which causes the calculation to go wrong in this instance.
The majority of road length calculations are pretty accurate, as these approximate to the straight line distance, but if you see any others which seem wide of the mark please let us know.

Message refers to: M25 Anticlockwise J1B Dartford

3 Aug 2009 13:50:11

mike1944

A47 blocked

Blocked both ways by 4-vehicle pile up sicne 1.30 pm at Sandy Lane Hockering between North Tuddenham and Honingham. Long tailbacks — avoid.

Message refers to: A47 Eastbound North Tuddenham

6 Jul 2009 15:15:54

sarah16982

Road closed both directions

Sandford road wareham has been closed between Holton heath and the Bakers arms roundabout due to a serious RTC.
Unsure how long the road will be closed for.
Traffic is being re directed through organford however is causing problems.
Advice to go to Morden park corner and through to Sandford/Wareham this way vica versa.

Message refers to: A351 Northbound Wareham Bypass

6 Jul 2009 15:08:40

Stu401

Closure

A66 Full Closure - Traffic Management Switch & Gantry Works - 23/06/09

The A66 will be closed between the A19 interchange and Newport flyover from 8pm 23/06/09 until 6am 24/06/09. Diversions will be in place via Portrack roundabout and Newport roundabout.

Message refers to: A66 Westbound Newport Interchange: Middlesbrough

23 Jun 2009 22:06:44

scarrottjones

roadworks

roadworks between J28 and J30 eastbound on M62. Two lane sections and 50MPH speed limit.

Message refers to: M62 Eastbound J28 Morley

9 Jun 2009 23:36:51

keendartfan

Lane Closure

There is no lane closure at the Davenham roundabout on the A556. The lane closure is SOUTHBOUND at the crossing of the Weaver up to the turn off for Hartford. The link is here:

http://maps.cheshire.gov.uk/roadworks/HighImpactDetail.aspx?id=1323

Message refers to: A556 Northbound Davenham

9 Jun 2009 14:05:52

keendartfan

Re: Lane Closure

The lane is still closed on the opposite side of the carriageway to the one you report. It's 6 weeks since I reported it and you've done nothing.

Message refers to: A556 Northbound Davenham

23 Jul 2009 16:04:48

tomawest

Derby To Thorpe Park

Hi

I am planning on travelling to thorpe park a week on thursday at 6am and was wanting to know which would be the best way to get there? I have the option of either the M1 or the M40 to get to the M25.

Obviously the M1 is a more direct route but involves more time spent on the M25 at around 8:30am whilst the M40 avoids the majority of the M25.

Any input would be greatly appreciated.

cheers

tom

Message refers to: M25 Anticlockwise J13 Staines

26 May 2009 14:19:46

pst4nley

Motorway CCTV

I've noticed recently that more and more cameras on the M1 J30 to say J24 are unavailable, to the extent that on checking just now, I can only see one that has a picture. What's going on?

Message refers to: M1 Southbound J30 Chesterfield (North)

15 May 2009 16:57:43

matty2121

B Roads

On search for traffic why can`t you search for B roads ?

Message refers to: A140 Northbound Roughton South

13 May 2009 21:47:15

artfte

40 MPH

any moor and you might turn over

Message refers to: M25 Clockwise J15 M4 Interchange: Heathrow

22 Apr 2009 8:55:39

wheeler87

SOME FLOODING

SOME FLOODING ON THE CORNER OF LORDSWOOD ROAD AND HAGELY ROAD BUT IS GOING 2 CLEAR.

Message refers to:

15 Apr 2009 14:38:25

Administrator

Re: Trips around Dorset

Hi there. This is most likely due to the way our delay data is compiled.
Our delay information is gathered from real journey times reported by probe vehicles carrying GPS units; as they progress on their journey the time taken to travel their route is continually compared against the expected time for that section of road. Any difference detected is then reported as a delay.
Once a road is closed, no vehicles are able to travel and no delay information is received or published for that route. Instead, a report of the road being closed is published against that section.
We are currently not able to publish suggested alternative routes together with a delay relative to taking the more direct journey, but the easiest way to make the comparison for yourself is to trawl other local routes using the 'search for traffic' link.
Hope that helps!

Message refers to:

18 Feb 2009 16:10:42

petebanham

Review saved routes

While I have been using the phone service for a while, I am new to this site so apologies if this is a stupid question but I can't find anywhere on the site to review/amend my stored routes. Having added them ok, I can change the name and alerting options but can’t seem to find anywhere that tells me what the route actually is. Any help on this would be greatly appreciated.

Thanks

Pete

Message refers to:

27 Mar 2009 13:50:58

crispypack

A16 Closed

The A16 is closed all this week from Louth due to resurfacing at Calceby - how come you haven't put this on your list? Not sure where it is closed coming North from Boston. Only found out when I got there this morning. Frustrating.....

Message refers to: A16 Southbound Louth (South)

24 Mar 2009 9:47:52

PaulineWilliams

Route given for Bedford - Shaftesbury

Why does it state that there are currently no delays when on the flashing signage it gives problems and delays on every road to be used - A421; M1; M25; M3; A303?

Message refers to:

20 Mar 2009 18:20:25

bownjk

Reporting a problem by Text

Hello,
Why is there no facility to report a jam by text or on the keepmoving/mobile website (obviously, pulling over at a safe place to do so)? Few mobile phone companies will charge the BT rate you quote of 3.95p per minute to report a problem which is probably putting people off reporting hold-ups. And I imagine few people are thinking about reporting on their journey by the time they get home to their BT line.
Thanks

Message refers to: M4 Westbound J8/9 Maidenhead

12 Mar 2009 17:55:16

Administrator

Re: Creating Routes

Thank you for your comment. Currently it is not possible to choose your exact route yourself.
It seems that all routing engines will choose the M56/A556/A56 route to get from Manchester to the M6. However to force the engine to use the M62, start from Salford. Then put in Cirencester as a via point which will then correct the route at the end.

In most cases the routing engine returns the right route, but as routing, by it's very nature, is highly personal, it can be a case of trial and error before you get it right. We hope this advice helps with your journey.
Have a safe journey!

Message refers to: M4 Westbound J8/9 Maidenhead

18 Mar 2008 17:17:30

Tynus

wrong or misleading information

The map you provide of the position of the road works in Ashcott.
The position on the map looks as it it at the junction with the Taunton road, by the Pipers Inn for those who know the area. However that is not where the road works is. It is in Ashcott itself, i.e. West of the map position.

Message refers to: A39 Northbound Ashcott

10 Mar 2009 19:16:57

richardwild

fog / high intensity lights / indicators

Is there some new members only club that requires its drivers to drive with their front fog lights on all the time? Is it supposed to look "cool". I'm sick to death of being blinded by *****s who drive in wet conditions on dark roads with headlights and fog lights on. Headlights dip. Fog lights don't. The Highway Code gives useful guidance on the use of front and rear fog lights, and it's about time that drivers took a look at it.

And whilst I'm ranting, isn't correct use of indicators taught in driving lessons any more? This seems to be a particular fault of BMW drivers. When I was receiving instruction prior to taking the IAM driving test, I was advised that 4 seconds of indication in a motorway / dual carriageway overtaking manoeuvre should be adopted. Trust me; that's more than one flash of an indicator!

Message refers to: A34 Southbound North of Winchester

5 Mar 2009 16:47:33

Administrator

Re: CCTV Cameras

hi,
At the moment the cameras re-fresh every 4mins.
We hope you're finding them interesting.
Thank you.

Message refers to: A34 Southbound North of Winchester

10 Mar 2008 12:27:43

sportka

Road is blocked

No idea what is going on but traffic is hardly moving north bound on the A666.

Football match at Ewood but it seems this and the traffic diverted from the M61 might be making whatever happened, much worse.

Message refers to: A666 Northbound Egerton

4 Mar 2009 19:45:59

leew

Website error

Just got an error when trying to make a route:

Sys.WebForms.PageRequestManagerWebsite errorrErrorException: The message received from the server could not be Parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.

Details: Error parsing near '

Message refers to:

3 Mar 2009 20:12:45

peterbray

SatNavs

Despite the reports of HGVs going down farm roads, cars ending on top of pigsties, more and more drivers are depending on these 'aids'. Those who become reliant upon them will get more and more frustrated with the results. No SatNav is completely reliable.
Good maps are much better for routing and for finding alternatives when necessary. And my experience is that SatNavs can lead you down one way roads the wrong way, tell you to turn right where right turns are expressly forbidden, make unnecessary detours, pick longer routes and most dangerous of all distract drivers.
So I like to have some fun with the installed SatNav in my car. I let it set the route, but take my own route and listen to my wife telling me where it 'thinks' I should be going and how I should turn off to rejoin the set route. Heigh ho and away to go; best in car game I've ever come across, especially when that disembodied female voice keeps repeating new directions that could be so costly in fuel!!

Message refers to: A40 Eastbound South of Abergavenny

2 Mar 2009 20:19:49

johnhsmalley

what about < shew LPG filling stations & prices >

hi

this question relates to the whole of yr site, and not solely to the above-referenced intersection/road/direction.

is is possible, to add LPG locations and prices to your excellent < cheap fuel > section ?

yrs etc john smalley

Message refers to:

28 Feb 2009 20:20:57

Administrator

Re: Why no reports?

Hi Millennia, I'm sorry the information you received did not match your experience. This may be due to the way your route is set up as well as some of our rules for how we report delays. We did report the overturned lorry and closure of the M4 between J26 and J24 from before 6am and these reports should have continued right through the morning.
Our policy is not to report delays affecting closed stretches of road, as traffic may remain trapped for a long period of time unrelated to measured road speed. Police advice was not to join the motorway after J28, so no delays were reported after this point.
We were reporting the delays affecting the stretch between J30-J28 approaching the closure, although this may not be on your daily route. We did record extensive delays on the A48 around Newport, but again these would not be reported if that road is not part of your route. I'm surprised you didn't see the reports of the closure, but this may be due to which junction where you exit

Message refers to:

29 Jan 2009 16:09:35

richardl

Major roadworks, narrow lanes, 50mph limit

Narrow lanes and a 50 mph limit both ways have been in place since before Christmas. Currently pile-driving taking place for foundations of new bridges at this junction.
No contraflow at present, and no average speed cameras yet.
There's been no mention of these works on KeepMoving.

Message refers to: M4 Westbound J11 Reading (South)

27 Feb 2009 10:55:06

richardl

Why no mention of 3 mile contraflow?

There's a 3-mile long contrafow, so affecting both westbound and eastbound, on the M4 west of Membury Services, from the Berks/Wilts border westward.
There are narrow lanes, and a 40 mph limit with average speed cameras in both directions.
I'm curious as to why this hasn't appeared on your site, as the work Why no mention of 3 mile contraflow?ed before the snow, but was delayed by the same.
Major planing and resurfacing works are in progress.

Message refers to: M4 Westbound Membury Services

27 Feb 2009 10:49:54

leew

How does one report a blockage?

Does anyone know how one can report a blockage??
I cannot seem to find a report feature
thanks

Message refers to: A1031 Northbound Mar Dyke East: Saltfleet

23 Feb 2009 23:11:41

flyingflea

A419 was closed today without warning

A419 was closed from Chalford to Thrupp (near Stroud) without any warning. Road was coned off and guarded by two men sat in a Gloucestershire Highways truck watching a DVD on a laptop obviously working hard.

Message refers to: A419 Southbound Stroud Town Centre

16 Feb 2009 0:29:39

kevconnor

Roadworks return

Not anything listed anywhere else about these but on Rochdale road in Harpurhey outside the old baths there are currently temporary lights because of roadworks of some form they Roadworks returned on Friday (13th February) but there is not indication of how long they will be there for.

Message refers to: A664 Southbound Victoria Avenue: Blackley

14 Feb 2009 17:41:24

Administrator

Re: Any Jams??

Hi there,

We can confirm the motorway was closed southbound at junction 4 after a lorry overturned at around 4am this morning.

All Southbound traffic is currently being taken off the main carriageway and diverted via the slip roads and the roundabout at Handy Cross.

The latest information we have is that the Highways Agency hope to have the motorway re-opened by mid-afternoon, so all should be back to normal for evening rush-hour, but there will be additional traffic affecting the junction in the meantime.

Message refers to: A664 Southbound Victoria Avenue: Blackley

21 Jan 2009 11:42:18

MrPicasso

NO Warning!

The A505 was closed at the tunnel section at Bladock in BOTH directions. I went through it at 0603 this AM, and there was no advance warning at all - Nealry crashed through the Road Closed Signs. Nothing on the radio, no other advance warnings, and no assistance as to how to get around the diversion. If You didn't have SatNav, you'd have been royally stuffed.

Farce.

PS Why this routing algorithm refuses to let me join the M25 from the A1M directly, Ijust don't understand. It seems obsessed with taking me round the A405 /A414, which is not the quickest even if the shortest....

PPS how crazy are we to be joining near-stationary traffic on the A1 going south at Welwyn at 06:10 every day? Why do we bother? my average journey time is 2.5 hours for 76 miles....

Rant over.

Message refers to: A505 Westbound Baldock

13 Feb 2009 11:24:09

Administrator

Re: LPG

Our fuel price comparisons are updated regularly overnight from data made available to us by the petrol retail industry.

As yet, the number of outlets for LPG are far less numerous than for petrol/diesel products, so for many route requests there would simply be no data to return.

As a result we currently have no plans to include prices for LPG in our comparisons, and the number of outlets would need to increase significantly before we would consider taking steps to do so.

Message refers to: A505 Westbound Baldock

21 Jan 2009 13:49:34

mikeburnsuk

All cameras down

Is it just me or are all the Highways agency cameras currently down??

Message refers to: A1 Northbound Wetherby (North)

12 Feb 2009 14:56:27

chippy2

Inconsistent delay info

08:51 9 Feb. If I search through the "search for traffic" link I get shown delays in this area. This is part of one of "my journeys", which shows no delays in this area. Confused? Yes.

Message refers to: M6 Southbound J11a M6 Toll: Cannock

9 Feb 2009 8:52:43

therockape

Trips around Dorset

Had to specify a road just to get the comment on but applies to all routes out of Weymouth east or west..

Wondering why I bother with this site. All My trips reported as 'no delays' all day yesterday & even now... But I know that all the roads are heavily iced & a great many are closed..

Message refers to: A35 Eastbound Raymond's Hill: Monkton Wyld

7 Feb 2009 11:19:49

agoodey

Database still reporting this road as closed, and it isn't!

I travel on this road nearly every day, and for the last 7 or 8 months it is intermittently reported as closed due to roadworks - in my experience it has not been closed EVER in the last 7 - 8 months (I live very close to this junction.) Please get it right, as it is very annoying to get this message pop up every day.

Message refers to: A420 Eastbound Botley Interchange: Oxford

7 Feb 2009 9:02:47

tessawatkins

Accident

3 car accident - off the road, back up of traffic

Message refers to: M40 Northbound J6 Watlington

6 Feb 2009 20:58:09

Roywindyh

Re: no cameras

It seems that when the need to see where the congestion is then the Higways Agency use
some unreal abuse of their self importance and arbitarly "switch off"

Do they own the cameras ( in the broadest sense, IE THE TAX PAYER ACTUALLY OWN THE CAMERAS) So why do they operate big brother approach and decide what they allow us to see ?

False sense of superiorty within our ranks of "Public Servants" I think

I have just copied my MP into this matter and hopefully he may embarrass some over officious agency censor

Grumpy BoB
Bolton

Message refers to: M40 Northbound J6 Watlington

22 Mar 2008 13:43:42

leew

Road blocked due to bridge re-building

the bridge on this road is being rebuilt and is totally closed at saltfleet.

Message refers to: A1031 Southbound Mar Dyke East: Saltfleet

5 Feb 2009 22:09:48

AdkwikIndustrial

Accident on A14 reported

Can you tell us more about the accident that has happened?

Message refers to:

5 Feb 2009 15:23:56

archiemacarthur

Snow on road

Things were slow today, because of the road surface - combination of compressed snow and ice, not a lot of evidence of gritting since the snow fell last night. On road between Kessock Bridge and Tore roundabout, average speed was 20-30 mph. Things got a lot better from Tore northwards

Message refers to: A9 Northbound Tore Roundabout: North of Inverness

5 Feb 2009 10:43:25

kevconnor

Missing Road - A6044 (Agecroft Road)

I would like to set up a route where I pesonally amend it to use the A6044 (Agecroft road) instead of the M60 but for some reason the Keep Moving system doesnt seem to recognise it as even being a proper road can you please help

Message refers to: A666 Southbound Agecroft Road: Pendlebury

1 Feb 2009 20:15:25

millennia

Why no reports?

I don't understand - the route eastbound on the M4 in S Wales is shown as quiet with nothing happening and yet it is carnage out there. A lorry crash blocked the Brynglas tunnel this morning and traffic was diverted off the M4 and gridlocked the whole of Newport. The A48 alternate route through Newport eastbound is still solid as a result of this - I'm amazed there have been no reports on this section and my set route through this is marked as clear.

Message refers to: M4 Westbound Brynglas Tunnel

28 Jan 2009 10:36:10

shiwarrior

How do I change my route?

Hi all

love the site

I want to set up a route, going from M40 Junc.15 to Nuneaton, I want to go up the A46 untill I hit the ringroad at Stonebridge HWY and instead of going straight over onto the A444 I want to go right onto the A45 then A46, Hit the M6 Junc2 and come of at M6 Junc 3 or is it better to go straight through on A444 ?
Thanks for your time

Message refers to: A46 Northbound Stonebridge Highway: Coventry

21 Jan 2009 21:59:13

Administrator

Re: Audio report for pre-set routes

Hi

You're quite right in that this is a commercial service designed to generate revenue, but the removal of the routes feature has nothing to do with this.

We created the route specific feature a couple of years ago and we only generated a small number of users. The ability to edit or create a new route via the website (and listen to it through the phone service) has been unavailable for 18 months now - although it continued to remain in place on the phone line for those who set up a route beforehand. As you may have noticed, we have entered a partnership to provide this service to the RAC. It wasn't possible to offer the original web based sign up via the RAC website and so this left us with an RAC branded service offering journey specific traffic which new callers could not benefit from. We therefore had no choice but to remove the feature.

I do apologise for any inconvenience this has caused. We'll be reviewing the functionality in the New Year and we hope to offer an alter

Message refers to: A46 Northbound Stonebridge Highway: Coventry

16 Dec 2008 10:19:54

onecarefulowner

Any Jams??

Just heard on the news that a lorry has overturned on the M40 at High Wycombe, has this affected Handy Cross?

Message refers to: A404 Northbound M40: Handy Cross: High Wycombe

21 Jan 2009 7:36:00

PH1L1P0

LPG

WHEN WILL YOU SHOWING THE LPG PRICES IN THE CHEAP FUEL SECTION?.

Message refers to:

18 Jan 2009 21:51:27

Administrator

Re: Journey time

Hi there,

Having consulted our database of expected journey times, it suggests that 40 minutes might be a more realistic timing for this journey, assuming you stick to the main A13 and A12, but with regular delays of 15-20 minutes expected in the morning peak and 10-15 minutes in the evening, so it may be best to allow an hour for the commute to be on the safe side until you become more familiar with the traffic flows.

Hope that helps!

Message refers to:

6 Jan 2009 16:07:45

milkman

Road closure

The A161 is closed between Beckingham and Walkeringham due to culvert repairs.
Divertions are in operation.
Milkman

Message refers to:

14 Jan 2009 21:57:38

lmayhead

Re: Information For My Journey To Work

I have exactly the same question so its not just you !

Message refers to:

8 Dec 2008 11:46:45

Administrator

Re: Information For My Journey To Work

Thank you both for your comments, and for all those others who have raised queries about 'Option 2'

Regretfully, we have taken the decision to remove this option from our services. Analysis showed that it was not being taken up by many callers to the service, and the decision was taken to shorten the introductory menus by removing it. This change is gradually being introduced across all of our phone services.

The option to hear traffic local to your locaton is still available by pressing 'Option 3' on most services, although technical reasons mean we unfortunately cannot offer this on the 0845-TRAFFIC service.

Whilst apologising for the inconvenience, we trust you will find that these changes do not detract from the overall usefulness of the service

Message refers to:

8 Dec 2008 13:54:35

prettyvizsla

Stationary @ and just after Junction 19

I am going to Northampton from Carlisle, delayed my journey because accident closed M6 @ Croft earlier. Made good time but now stationary just after junction 19, could be a result of earlier accident or new incidident. Display boards state accident - long delays, unable to see problem, will update

Message refers to: M6 Southbound M1 Interchange Near Rugby

4 Jan 2009 18:03:53

commute75

Journey time

Hi

I currently live in Rainham, Essex and have been offered a job in Hackney. Maps show its only about 15 mile and 30 minutes, but can anyone tell me what the real journey times on A13 will be if I leave at 7.30 in the morning from Rainham. And what to head back this way from Hackney at 5pm. Thanks
in advance

Message refers to: A13 Eastbound Rainham London

2 Jan 2009 18:46:15

mmarsden

Re: Email alert time

Just adjust the time appropriately. I add 20 minutes. They don't know how long the email or sms will take in transit, so they assume the worst.

Message refers to: A13 Eastbound Rainham London

5 Jan 2009 18:43:50

Administrator

Re: Email alert time

That's pretty much the option we would recommend!

Because of the large volume of mails and alerts processed each day, they are sent out in batches at approximately 20-minute intervals; so your set routes will be scanned for delays and incidents present at around that time. This also gives you the option of setting off early if a delay is detected on your route.

Message refers to: A13 Eastbound Rainham London

6 Jan 2009 15:53:11

NikkyBaby

Re: Journey time

Hi,

i live in Rochford (near southend) and I travel into Barking every day, this is aparently a 35min journy but in reality, I leave SS4 @ 07:00am mon-fri and I get to barking IG11 at 08:30 near on so I would add some time to your journy, if the A13 is slightly damp or to hot etc its grinds to a halt.
Returning home usualy takes me arround 45 to 55 mins on averange but thats taking a de tour onto the M25 then A127..
(im saving up 4 a helicopter its will be cheaper in the long run)

:) lol lol

hope this helps

Message refers to: A13 Eastbound Rainham London

6 Jan 2010 16:30:44

Clanc

work2home service

Hi,

I have tried e-mailing keep moving but to no avail.

I have a 130 mile journey to work and really valued the 'work2home' service via my mobile on 64644 and dialing 2. I was surprised to learn by default that is was no longer available and without any prior notification.

The alternative of calling up all of the roads on route is time consuming, expensive and potentially unsafe if users are wrongly tempted to try whilst driving.

I know many people who used the service and remain surprised and sceptical about its apparent unpopularity. I found out about the service through 'word of mouth', as did all of my friends and colleagues. If the service was reactivated and advertised on your website even at a higher call charge, perhaps more people might use it?

If the service is no longer to be made available then frankly it is cheaper to resort to competitor services

Thanks

Message refers to:

2 Jan 2009 17:31:36

ler01kjh

Email alert time

Ideally I'd get the email alert or SMS just a few minutes before I'm about to leave, with the latest information. But currently, I get them about 30 minutes before. Is there a 'lag' time for the information received by sms? Could the site be amended to ask when the text/email should be received, rather than when do you leave.?

Message refers to: M25 Anticlockwise J8 Reigate

29 Dec 2008 18:48:07

DDUK

Lorry broken down, obstructing the road.

Didn't know where you report such things?

Container lorry broken down exactly as you exit the roundabout on the A417 Northbound before you get to Nettleton, blocking it down to single file traffic alternating both ways to move along the road, just been stuck there half hour.
Cheers!

Message refers to: A417 Northbound Birdlip

22 Dec 2008 14:55:51

swalsh6850

Audio report for pre-set routes

I am going to state that the single most useful area of your services has been removed by not allowing us to dial in and check our preset route. This I suspect is simply because you make more money by keeping us on the phone longer than the 10 secs to be told our route is clear when we dial in and press "2". Clearly its in your interest for us to have to keep on the phone for ages to check road by road, listen to the entire length of that motorway before getting to the relevant bit too.

I dont believe you that it was because of small numbers of users - I believe you are simply generating income.

Please reinstate it, it was the most useful traffic service out there. Now you are not.

Message refers to: M25 Clockwise J10 Guildford

15 Dec 2008 18:18:48

davidmiles

audio reports for selected routes

I've been unable to get the previously very useful audio report on my way to and from work. Option 2 is no longer an option when contacting keep moving.
Any suggestions?

Message refers to: M3 Northbound J6 Basingstoke

14 Dec 2008 18:49:45

Administrator

Re: Missing Road - A6044 (Agecroft Road)

Hi Kev,
The reason for this is that the road listings on KeepMoving are limited to those routes for which we publish delays, and this stretch of the A6044 is not currently included, although we do reporting any major traffic incidents and accidents which affect it.
There are a number of reasons why a route might not be covered, including its strategic importance, levels of vehicle flow, and demand for information.
Ultimately we aim to cover all A-roads, and new ones are added at regular intervals. The next update is due later this year, but I can’t promise the A6044 will be included at that stage.
In the meantime, depending on the exact route you follow, you should be able to select any of the A56 Bury New Road, A665 Bury Old Road or A576 Middleton Road, which may produce a route closer to the one you follow.
Hope that helps!

Message refers to: M3 Northbound J6 Basingstoke

3 Feb 2009 15:50:38

artofwork

Does anybodys audio alert work?

I don't hear any audio from the audio section is it working for anyone else? I have flash, real player, windows media player. What am I doing wrong? It worked months ago but not now....
Thanks
Tim

Message refers to: M1 Northbound J35A Stocksbridge (South)

7 Dec 2008 15:01:45

Roywindyh

M61 Blackout

Hi
Does anyone know why the cameras on the M61 between Farnworth and
the M6 are always out of action on the site

Thanks

Grumpy BoB

Message refers to: M61 Northbound Rivington Services

7 Dec 2008 11:05:53

andyk

Information For My Journey To Work

When calling the service from my car I used to be able to press “2” on my keypad and get a report for my journey to or from home. However, that does not seem to be a function of the service anymore. Have you removed this facility?

Thanks

Andrew

Message refers to:

2 Dec 2008 9:22:23

theory77

fleet-maidenhead

Hi I live in Fleet North Hampshire and will be fleet-maidenheading to travel to Maidenhead. I'd like to know if anyone travels this route and if so which way you go. I could go along the M4 or I could go on the M3 to Bracknell and then up. What I'd like to try is Fleet-Camberley-Crowthorne-Bracknell-Maidenhead along the a3095 for much of the journey. Can anyone help?

Message refers to:

1 Dec 2008 20:58:10

beattie18

Reason for delay

Does anybody know what caused the huge delay to southbound traffic between junctions 19 and 18 at about 5.30 yesterday evening?? Having left Manchester at 6pm I was relieved to eventually get home at 2.30 am this morning - however, I would like to know what happened as the news updates on the radio weren't saying much.

Message refers to: M6 Southbound J19 Knutsford

1 Dec 2008 17:33:20

lmayhead

Dial up number

What is the best number to dial to get traffic info, I used to have the number programmed in my phone but have now lost it. The number I used to have enabled me to press 2 to get info on my route to and from work but this is not possible on the 0845 TRAFFIC number. Am I doing something wrong or is there a better number.

cheers

Message refers to: M1 Southbound J11 Luton and Dunstable

1 Dec 2008 10:12:04

iperry

Re: Compatability

They work fine in Firefox (3.0.3 on XP) for me.

Message refers to: M1 Southbound J11 Luton and Dunstable

29 Oct 2008 18:23:11

cartransportpro

----- FUEL CARDS?? -----

Hello Everyone!

I'm new here and I want to know your advice and experiences with FUEL CARDS..

James..

Message refers to: M1 Southbound J32 M18 Interchange: Sheffield

25 Nov 2008 2:49:38

Administrator

Re: CCTV

Hi
Thank you very much for your comment. Our CCTV images are supplied to us courtesy of the Highways Agency, and are updated very 4 minutes.
Best wishes
Keepmoving

Message refers to: M1 Southbound J32 M18 Interchange: Sheffield

30 Oct 2008 11:28:21

mike1944

A47 Honingham

Bad congestion A47 at Honingham both ways for construction of roundabout at the Mattishall Road turning, delays of up to 20 minutes. One lane closed and 24 hour traffic lights in operation scheduled to continue until 06.00 hours Monday morning. Thie situation is made worse by ice and snow on the road. This website for reasons best known to itself only allows me to set the location as New Costessey 5 miles towards Norwich neither will it allow me to put both ways.

Message refers to: A47 Westbound New Costessey

22 Nov 2008 19:49:42

mike1944

I wonder how many times

I have e-mailed and put posts on here several times that the long-term roadworks that Keep Moving states are on the A47 at New Costessey are in fact at Honingham a few miles to the west. There is no way to enter this correct location. This week we are to see at 8 am this Thursday traffic lights on this busy road 24 hours a day until 6 am Monday morning at the moment they are there just at night from 8 pm to 6 am.

This damn stupid wrong location is as much good to drivers as a chocolate fire guard, , maybe this info will be more helpful.

http://new.edp24.co.uk/content/news/story.aspx?brand=EDPOnline&category=News&tBrand=EDPOnline&tCategory=News&itemid=NOED18%20Nov%202008%2014%3A45%3A24%3A973

Message refers to: A47 Eastbound New Costessey

18 Nov 2008 23:30:17

Jets99

Car Share - Taunton to Newport

In the unlikely event that anyone else does this journey I'm willing to share the cost.

Message refers to: M5 Northbound J25 Taunton

14 Nov 2008 16:43:08

Administrator

Re: M61 Blackout

Thanks for your question. We do make available on the site all the images that the Highways Agency pass on to us.

Cameras can be switched off at short notice for operational reasons, but longer term outages can occur for a number of reasons: there may be an individual camera or comms problem, or there may be works going on in the area.

We're not aware of an specific issues affecting this route, but if anyone can shed any light we'd be glad to hear from you

Message refers to: M5 Northbound J25 Taunton

8 Dec 2008 16:41:53

egertons

Keep Moving web site has stopped working properly

Please check out the functioning the your website.
My route in the evening is M25 Junction 11 to junction 16
Yesterday the was an accident at junction 15 this did not show up on the journey times
and does not show on the yesterdays time graph..

Message refers to: M25 Clockwise J11 Woking and Chertsey

14 Nov 2008 13:18:57

Murf

Juction 10-8

Listen, " keep moving " what happened last night. No mention of the 1-2 hour delay from Junction 10 - 8. Your email said the journey should have taken 1hour and 19mins. It actually took 3 hours from Slough to Medway.
If you can't get major hold ups right then don't bother sending me, what amounts to SPAM.

Message refers to: M25 Anticlockwise J8 Reigate

11 Nov 2008 14:26:38

jmullan

High Winds

Beware of very high winds in both directions through drumochter

Message refers to: A9 Southbound Dalwhinnie

10 Nov 2008 10:39:13

rjkemp

Petrol Prices

How often are your prices updated? I've just travelled from Bedfordhshire to Bradford via M1 and Shffield city on Saturday 8 Nov and back on 9 Nov. I've frequently seen prics for unleaded at 92.9p but your site only shows 94.9P. With dynamically channging prices it makes the site out of date vey quickley. Thoughts?

Richard

Message refers to: M1 Northbound J13 Milton Keynes South

9 Nov 2008 20:25:06

crispypack

Big Hold Up

Why have you not mentioned the A47 at King's Lynn lane closure on the dual carriageway (both directions) causing major disruption? Maybe during the day it is still reasonable, but at peak times it is taking 20-30 minutes to get through this area, which doesn't seem to be mentioned anywhere.

Message refers to: A47 Westbound King's Lynn

5 Nov 2008 15:12:51

MJoshi

Traffic this week

Has anyone else noticed that traffic has been particularly heavy this week at around 17:00 going southbound on the M1 (Jnct. 13 down through the roadworks).

Message refers to: M1 Southbound J13 Milton Keynes South

30 Oct 2008 23:25:50

antony01

What is Berhsire Highways playing at

At least once a week it takes between 60mins to 2 hours (YES 2 Hours) to get from Rose Kiln Lane along the A33 to M4 Junction 11. Recently, having left the office at 5.30pm did not get back to Swindon until 8.20pm - the longest section of the journey was as mentioned above. There is never an accident, never a breakdown or the wrong leaves on the tarmac. Can anyone explain why the traffic flow varies so much. This problem can occur any night of the week, but typically Tuesdays and Thursdays are worse.

Message refers to: A33 Southbound M4 J11: Reading

30 Oct 2008 17:26:07

ler01kjh

Compatability

Hi,
Would be great if you could make your audio reports compatable with Firefox browser. Doesn't do anything at the moment, so need to open IE.

Also, notice that the dashboard page shows "no delays" and the usual time for my journey from Leeds to Reigate, yet the M1 is closed. So there is a red indicator, but surprised the journey time doesn't adjust, and it should state to 'click here' for delay info.

Message refers to:

29 Oct 2008 14:47:49

ler01kjh

CCTV

The CCTV pictures are interesting. But it would be good to have a timestamp. How often are they refreshed? Is it possible to get streaming content?

Message refers to: M25 Clockwise J8 Reigate

29 Oct 2008 9:01:19

mike1944

Wrong location

I see that the location for the roadworks is still wrong despite being told it would be corrected asap by an administrator on October 14th. If any notice is to be taken of these roadworks warnings by the public surely it is essential that the correct location is given both in the heading and on the map, both are wrong by a few miles.
For information of those that are interested the location of the Mattishall Road Roundabout construction is at Honingham not New Costessey and applies to both eastbound and westbound traffic.

Message refers to: A47 Eastbound New Costessey

27 Oct 2008 11:43:53

BFHSP

Surface Water

Localised flooding and running surface water between Mach Bridge and Aberdyfi

Message refers to: A493 Westbound North of Machynlleth

26 Oct 2008 10:17:47

Administrator

Re: More Results?

IDS 777,
Thank you for your suggestion. As the results are for a journey you are already planning to take - we feel that a recommendation of 3 is about right. We have taken your feedback on board and will consider it for future development.
Best wishes
keepmoving

Message refers to: A493 Westbound North of Machynlleth

20 Aug 2008 17:06:45

WEZARD

Contraflow should apply to both directions

There is a contraflow indicated for the M4 Westbound between J13 and 14, this should be duplicated for the Eastbound direction as it has the same speed restriction of 50mph.

Shouldn't this be done automagically for contraflow situations as they are going to have the same effects on both sides of the carriageway?

Great site BTW

Message refers to: M4 Eastbound J14 Hungerford

23 Oct 2008 17:15:31

Administrator

Re: special incident broadcasts

Hi,
Thank you for your comment.
The functionality of the Road option has been changed recently to automatically include any special incident broadcasts or eyewitness reports, this was done in order to reduce the number of key presses required per call; and increase the hands-free nature of the service. Pressing 1 will now skip the message, rather than playing it. The call prompts have been changed to inform of this change, but we apologise if you missed these changes. The Route and Locality options are also due to be updated in the near future. If this is not the cause of your confusion, please contact us directly at info@keepmoving.co.uk and we can investigate the matter further.
Kind regards
Keepmoving

Message refers to: M4 Eastbound J14 Hungerford

20 Oct 2008 15:13:38

MrPicasso

Timescales and delays

My route takes in the A1198, A505, A1, M25 and M4. The 76-mile route I set up has a normal journey time of 1h 38m. This is 'optimistic' to say the least, as during the 3h 'rush-hour' I've never achieved it in less than 2h, often longer. There are 'Centipede' stop-Timescales and delayss on the A1 and M25 each and every day for 10-15 mile sections of both these roads, but these conditions are never indicated on the website. I'm just of the opinion that the route timings for these overloaded roads should realistically reflect average timings during the business day, rather than at 04.00, at which time the stated duration is theoretically possible!

I wonder if users do phone in these delays and if they are noted, or if not would it help the routing algorithm if we did regularly report the delays?

Thx

Message refers to:

20 Oct 2008 13:59:19

Eddy

NO DELAYS !!!

NO DELAYS ATALL ON THE M25 THIS MORNING ?? I JUST HEARD BLIMEY THERE MUST BE NO LORRYS THEN

Message refers to: M25 Anticlockwise J21 M1: Chiswell Interchange

17 Oct 2008 4:39:18

Administrator

Re: Wrong location

Mike,
Thank you very much for your comment. Firstly we apologise if you feel ignored. We make every effort to ensure that all comments and emails are replied to as quickly as possible. The accuracy of our information is very important to us, and something we work hard to maintain. However, despite our best intentions, due to the volume of data, rarely a mistake may be made. Thank you very much for bringing this to our attention. We shall make sure this is corrected as soon as possible.
We hope you continue to find the website useful.
Kind regards
Mary

Message refers to: M25 Anticlockwise J21 M1: Chiswell Interchange

14 Oct 2008 13:38:47

Nohair

special incident broadcasts

The 2020 serviceseems to be tempremental whereby the 'special incident broadcasts' which follow the incident summary cant always be called up by dailing '1' at the end of the summary. If you are 1 picosecond slow or 1 pico second too quick, it doesnt bring the special incident up.
NH

Message refers to: M25 Clockwise J26 Waltham Abbey

16 Oct 2008 17:10:30

mike1944

Wrong location

I have reported this before but nothing appears to get done to correct this. The roadworks for roundabout construction at the Mattishall Road junction on the A47 is not at New Costessey but at Honingham. The location as depicted is even incorrect on the map as the correct location is to the west of Easton not to the east of it. It seems pointless putting up traffic information and indicators on a map if they are at least 5 miles out. A check on multimap or streetmap will show Honingham clearly as being nowhere near New Costessey. Even my earlier e-mail I sent was totally ignored makes one wonder how much more information on this site is as inaccurate at this is.
The roadworks affect both east and westbound as this is a single carriageway road.

Message refers to: A47 Eastbound New Costessey

14 Oct 2008 1:26:27

HelenTherese

Re: setting vias

Agree with you. My normal rote to and from work is fine (Chester to Prescot via Runcorn bridge)

However when setting up alternatives due to very nasty roadworks on bridge, I wanted route via M56, M6 thelwall and along M62. It will insist on taking me off the M6 and back on again at one junction and I can't get it to stop. I think its the A57 but I can't go back into my route as the info button doesn't work.

Message refers to: A47 Eastbound New Costessey

2 Oct 2008 14:10:08

vertic4l

setting vias

This site is very nearly very useful. The details that stop it being useful for me are:

i) Creating routes is really a bit slow. This maybe wouldn't be such a big problem if there was a useful progress indication so you could tell whether it was still working or whether it, or the connection to it, had died.

ii) More seriously, it is really rather difficult to get it to take the route that you really want.

While the routing algorithm does seem to find a reasonable, best-guess, route, one of the uses I have for this, rather than say, a Sat Nav, is that you can use it compare the 'default' route with a nominally slightly worse route which is less susceptible to delays. The trouble is that the routing interface makes this hard.

In my case, I was trying to route from Melbourn to the NEC. Its choice of routing, via the M11/A14/M6 would be my normal preference, but it is a route very susceptible to delays, so the point was to examine alternatives.

An alternative, A1198/A428/

Message refers to: M6 Northbound Corley Services

1 Oct 2008 19:53:16

Graeme2812

Re: Still Censored

I'm not so sure the problems with the camera feeds are down to the HA, as normally (with www.trafficScotland.org anyway) they would replace the feed with a "Currently Unavailable" image due to roadworks/site changes etc or "In Operational Use" image If the camera images are subject to any legal issues for example, the scene of an accident etc.

There aware of the problem so I'm sure they'll have them back up soon enough.

P.S When will the Scottish, Welsh & Irish cameras be included to complete the UK?

Message refers to: M6 Northbound Corley Services

23 Mar 2008 15:34:22

Roywindyh

Re: Still Censored

Thanks Graeme2812

You are probably right. I do often get the small red x up on the odd window so
perhaps it is a bug.
Appologies to HA if it is.

Not So Grumpy BoB now !

Bolton

Message refers to: M6 Northbound Corley Services

23 Mar 2008 21:50:55

chrisdevelop

Waste of time

I joined today as I thought it would be very handy to plan a route and also see the routes I was going to travel so as to avoide things as road works.

I have been on every area and nearly every camera in every area tonight and they are all blank. What I thought would be an excellent site is a waste of time. I can get a route planner anywhere, but to see the roads before you leave would have been a big advantage to stop me adding to the congestion.

I appreciate the Highways operate the cameras, but come on it needs Keep Moving to take them to task on this, the whole thing comes out of the taxpayers money, we want to avoide giving them further congestion, so play the game and turn the flaming cameras on. I dont know why they say that in bad weather they turn them off, that is just the time you need to see the damn thing.

I hate to say this but if this is what it is normally like then this will prob be my last visit

Message refers to: M6 Northbound Corley Services

24 Mar 2008 0:52:29

soundrabbit

Cameras

How come other sites e.g. BBC are still showing working camera pictures when their feeds come from the same source as Keep Moving's? I suspect other issues are the cause.

Message refers to: M6 Northbound Corley Services

24 Mar 2008 10:06:10

zool

slightly disapointed

Guy - sort the site out.
It seemed a great idea - I checked it out, the CCTV was looking good and I could actually check out J27 before I got onto it to see if I was going to be delayed (more and more common these days with 'nose-to-tail driving' at 90mph) .
Disapointingly eveythings down - again.
I'll try a few more times over the next few days, then un-subscribe.
Shame !
Zool

Message refers to: M6 Northbound Corley Services

24 Mar 2008 10:47:34

milkman

A161 Road now open.

The roadworks that caused closure of A161 at Beckingham have been removed.The road is now open.

Message refers to: A161 Southbound Beckingham

29 Sep 2008 23:22:02

amansco

Signs said Road Closed from Monday to Friday

On Friday while travelling west on this road at around 5pm, the signs erected said that this road would be closed in both directions "from Monday to Friday". We travelled this route today (Sunday) at around 6pm only to find that the road had been closed a day earlier than stated. Had to divert all the way back to Balloch to follow the diversion signs - what a waste of time and diesel.

Message refers to: A811 Eastbound South of Drymen Bridge

28 Sep 2008 23:40:38

srspanton

Road works at bridge near Hitchin Station

A505 closed each night from 19:00 at bridge near station for 2 weeks from 22 Sept 2008.
Other time during this period traffic flow restricted by temporary traffic lights.

Message refers to: A505 Westbound Hitchin Station

25 Sep 2008 17:55:54

srspanton

A505 roadworks at bridge near station

A505 closed each night from 19:00 at bridge near station for 2 weeks from 22 Sept 2008.
Other time during this period traffic flow restricted by temporary traffic lights.

Message refers to: A505 Eastbound Hitchin Station

25 Sep 2008 17:54:43

opennick

Re: No camera's working

open nick...m25

Message refers to: A505 Eastbound Hitchin Station

21 Mar 2008 16:07:50

imi

Re: No camera's working

same here I get the red x in the corner where r u admin can u sort this problem. All cameras can not be blacked out impossible! most probaly keep moving server problem?

Message refers to: A505 Eastbound Hitchin Station

21 Mar 2008 16:22:48

symodoug

Re: No camera's working

SAME HERE WONDERING IF IT IS PC SETTINGS LIKE FIREWALL ECT --ANY ONE HELP

Message refers to: A505 Eastbound Hitchin Station

22 Mar 2008 11:32:51

evanescence1k

No Delays??

There has been resurfacing work on this road since 4th September. It is meant to take 6 weeks. if we go off last years work done it will me more like 12 weeks.

Message refers to:

25 Sep 2008 1:22:03

HelenTherese

No delays on this road?????

Awful roadworks closed 2 lanes of this road on the approach to the runcorn bridge. These are non-peak (!!!) works between 9am and 4pm Tues, Weds and Thurs for the next 4 weeks. A normal journey of 35mins took me 1hr 20 minutes last night when I left work (Prescot) at 3pm.

Avoid this journey at all costs as there is total gridlock in Widnes. How 4 o'clock is classed as non-peak on this key route is beyond me

Message refers to: A533 Westbound Runcorn-Widnes Bridge

24 Sep 2008 17:34:05

Bigaitch

Fuel

Inflexible site and no use to me fuel-wise- I've only put A55 to enable me to ask the question but this is more pertinent to the whole of the uk! , why is there no mention of LPG in cheap fuel?

Message refers to:

24 Sep 2008 8:18:22

brucelivi

Scotland

This site is good and I use it a lot for work. But why is there no cameras inScotland. I have to change over to a Scotish site to get local info ?

Message refers to: M8 Eastbound J29 Paisley: West

23 Sep 2008 18:02:26

Clivek

Great CCTV

I like your CCTV section, but any chance you can add which way the camera is looking as you would need to know this to get meaningful info.

Message refers to: M1 Northbound J31 Sheffield and Worksop

23 Sep 2008 10:22:45

Clivek

Why

You show no delay on my route from Kirkburton to Oxford yet also show the M1 heavy delays around J31 which is true?

Message refers to: M1 Northbound J31 Sheffield and Worksop

23 Sep 2008 10:18:06

johnbob

Re: Congestion Charge

Tell me more please!

Message refers to: M1 Northbound J31 Sheffield and Worksop

21 Mar 2008 13:09:53

ruthiejane

Slow moving traffic

Slow moving traffic across the cob this morning.

Message refers to: A487 Northbound Porthmadog

22 Sep 2008 17:00:37

Administrator

Re: 2 Hours to Newcastle?!

Good morning Vikki,
Firstly, thank you for your comment. We've had a look into this problem and it appears the problem was an accident which happened early this morning. Please see the details below.
A19 TEES FLYOVER NORTHBOUND - MIDDLESBROUGH, NORTH YORKSHIRE
There was an accident on A19 Tees Flyover Northbound between A66 and A1046 Haverton Hill Road (Portrack Interchange). The incident involved two lorries, one of which was a car transporter that blocked lanes two and three (Of three). The vehicles have now been recovered.

Message refers to: A487 Northbound Porthmadog

18 Mar 2008 12:02:08

stewartbrock

Email alert

Hi

I've just found the site, and it looks really useful, so thanks to all concerned.

Your email alert is set up to automatically use the sign up email address. I have signed up from my home email, but I would want my traffic alert email in the afternoon to my work email address. Any chance of giving the option please?

regards

Stewart

Message refers to:

19 Sep 2008 22:34:11

southendmike

A127 Eastbound - Halfway House

Thursday 18th Sept - 1740 - Essex CC Travel noting blockage of both lanes due to 2 vehicle RTA - delays expected.

Message refers to: A127 Eastbound East Horndon

18 Sep 2008 17:40:59

jillmaton

TEMPORARY TRAFFIC LIGHTS AT THE PHEASANT

There is a hold up at these light every night as it is one way traffic you dont seem to be mentioning it

Message refers to: A413 Southbound Chalfont St Giles

18 Sep 2008 16:57:54

CE08LDB

A469 Station Road at Bargoed is closed

The A469 At Station Road at the Northend of Bargoed is closed due to the New Angel Way Road being Built and the old bridge into the town being demolished.

Diversions are in Place. If coming from the North from New Tredeger and above follow the A4049 through to Aberbargoed where by the Duffryn Pub there is a new link Road linking you to Bargoed Town Center. You Can also join the A469 Southbound from here.

If Traveling From Deri when approaching The Bargoed Viaduct turn left for Aberbargoed up the hill.

Diversion Signs are in Place

Completion Date has said to be Spring 2009 but Dates May Change.

Message refers to: A469 Southbound Tirphil: New Tredegar

17 Sep 2008 22:56:40

CE08LDB

Re: A469 Station Road at Bargoed is closed

Forgot To Post Awhile back the New Road Is Now Open

Message refers to: A469 Southbound Tirphil: New Tredegar

21 Jul 2009 21:40:31

quigs

NO CAMERAS

NO CAMERAS ROUND THE VICINTY OF PRESTON FOR 10 MILE RADIUS????????

Message refers to: M6 Northbound J32 M55 Broughton Interchange

13 Sep 2008 15:11:28

Administrator

Re: Tay Road Bridge Restrictions - Southbound, not Northbound.

Thank you for pointing this out - we have looked into this and looks like it's a simple error. This happens very rarely so we are sorry for any inconvenience caused. The error has been flagged up and will be corrected as a matter of urgency. Thanks again.

Message refers to: M6 Northbound J32 M55 Broughton Interchange

17 Mar 2008 10:37:00

noojam55

J61 A177 - roadworks only at night.

Its reported as a severe delay but roadworks only affected as folows:

Main carriageway closed both ways at J61 A177, because of bridge maintenance work. Between 20:00 and 6:00 until 6:00 on 26th October

Message refers to: A1 Southbound Durham South

12 Sep 2008 10:15:22

mike1944

Incorrect location

The speed restriction and roadworks on the A47 at New Costessey is the wrong location the correct location is Honingham, nearly 6 miles away to the West. The speed restriction and roadworks due to the roundabout construction at the Mattishall Road junction are scheduled to last until March

Message refers to: A47 Eastbound New Costessey

9 Sep 2008 13:12:56

katrinawoo

Slow moving traffic in this area due to rain

This was reported to me by someone running late for an appointment. Very slow moving traffic in this area. I don't know if it is actually flooding but there was a lot of rain on the eastbound carriageway this morning and it can only have got worse since.

Message refers to: A69 Westbound Heddon-on-the-Wall

6 Sep 2008 14:53:11

DRBeauchamp

useless route finder!

further to my (ignored) complaint that your route finder is determined to send me 20 miles out of my way on my 12 mile trip to work, I have tried to get it to recognise that the best (or is it? - the **** thing won't let me find out!) way to birmingham uni from stafford is straight down the m6. it insists on sending me dowm the m5 even if I ask it to go via the a38m. I'm sure this site is great for some folk - london & home counties????, but for staffordshire, it's ****.

Message refers to: M6 Southbound J13 Stafford (South)

3 Sep 2008 21:50:41

denbo1

Traffic control

There are road works with traffic light controls - no indicatio how long works will last

Message refers to: A658 Westbound Shipley Airedale Road: Bradford

3 Sep 2008 17:55:32

Yorkie

Road Closure - Snake Pass

Advance warning signs of the closure of the A57 Snake Pass between Glossop and Ladybower have been posted on the route. Dates are from 8th to 19th September

Message refers to: A57 Westbound Ladybower Reservoir

2 Sep 2008 11:17:16

Administrator

Re: useless route finder!

Hi
Firstly we aim to respond to queries as soon as possible so we are sorry if you feel you were ignored.
The routing engine we use works well for most people, but inevitably some people's routes differ from what the routing engine considers the most direct. To ensure that our members are able to save the route they want, we have put in the option of via points. We find this works well in most cases.
Please email us - mary@keepmoving.co.uk and we'll do our best to assist you.
Best wishes
keepmoving

Message refers to: A57 Westbound Ladybower Reservoir

4 Sep 2008 8:47:10

8wheels

A12 delays 7th September

The VMS signs have A12 delays 7th Septembered to display the message (or something similar)

A12 J17 - J29
Delays
Sunday 7th September

It doesn't say what might be causing the delay, obviously not a 20 mile / 24 hr roadwork marathon. Anyone any ideas? My best guess is an abnormal load but I can't find any info on it.

Ta.

Message refers to: A12 Northbound J17: Howe Green: Chelmsford

1 Sep 2008 22:35:03

thewidowsson

scotland

hi there when do you hope to include scotland ? there are some of us still alive and kicking up here.

Message refers to:

1 Sep 2008 0:14:03

hellskitchens

15 minutes of traffic!

letting you know!

Message refers to: A406 Anticlockwise Clockhouse Junction: Wood Green

31 Aug 2008 20:04:48

Jenn

Average speed

Is anybody else fed up with this '30' average speed limit on the A316 between Sunbury Cross and Apex corner. I know I am. I stick to the 30mph because firstly I know it is for the safety of the men working on the road, but secondly I do not want a fine and possible points on my license.
Is my speedometer not working correctly! as I find a lots of cars, vans and bikes pass me doing a fair speed. Are they not afraid or are the cameras not working? Does anybody know?
I was coming home last night 'Southbound' around 9pm, hardly any traffic on that stretch. Nobody working on the road. I could have done with knowing if I could have travelled faster than '30'.
I would appreciate a reply from anybody with any experience. Or even somebody that has been caught going over the limit.
Thanks
Jenn

Message refers to:

30 Aug 2008 15:27:25

littjr

Local Rate or not?

Can you clarify the pricing on calling the 0845 number? The website says "First call charged at local rate" which means what? First call ever, First call in a day. Also what is the rate after thar 'first' call?

Message refers to:

28 Aug 2008 10:53:35

alan111

Alternative routes

Is it possible to find alternative routes or allow the selection of a town to go via (like national rail)

Message refers to:

27 Aug 2008 10:39:58

Administrator

Re: Local Rate or not?

Hi,
Thank you for your email. All calls to 0845 TRAFFIC are charged at a local rate and full instructions of the pricing is explained in full when you call the number.
Any further questions, please let us know.
Best wishes
keepmoving

Message refers to:

29 Aug 2008 9:17:16

littjr

Re: Local Rate or not?

Thanks. I note that your tag line has changed to "All calls charged at local rate" for 0845 TRAFFIC now its much clearer.

Message refers to:

29 Aug 2008 20:08:59

IanGardner

Alerts

I have set up SMS and e-mail alerts but I am not receiving anything through

Message refers to:

27 Aug 2008 8:11:35

Administrator

Re: Alternative routes

Hi
When you are saving a route there is an option to put in via points.
If you have further queries just email us - mary@keepmoving.co.uk.
Many thanks
keepmoving

Message refers to:

29 Aug 2008 9:19:07

iandolby

Re: Alternative routes

I have set up alterntive routes whichhave the same start and end point by setting via points on your suggested route. However, these both now show the originally suggested route and the changes have not been saved.

Message refers to:

29 Aug 2008 16:50:17

draytonhouse

blackberry

is there a url for access via blackberry
or do you have wap pages?
thanks

Message refers to: M6 Northbound J27 Standish

26 Aug 2008 9:11:47

Administrator

Re: new camera site

Hi,

The CCTV is a great addition to our site, provided courtesy of the Highways Agency, and we hope you find it interesting. Unfortunately there are a number of factors which may result in the cameras being unavailable or switched off. For example, major roadworks may eliminate cameras for a whole stretch, or a serious incident may lead to the cameras being unavailable for a specific location.

Today there have been a higher number of incidents than usual due to the severe weather; so with a higher number of incidents, a higher number of cameras will be unavailable as a result. Whilst many cameras will be available at times, it is beyond our control so the level of availability will fluctuate.

We hope you're able to view more of the cameras when you check